Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9

About this business

Location details

10261 Glenoaks Blvd, Pacoima, CA, 91331, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,030 reviews
Select a rating
Mario Medina's profile image
Mario Medina 
recommend  Recommended
5 months ago

Great service! Accommodating as well. Needed to go bigger unit and they were able to give me a unit same day! 

Business response:

We are happy to hear about your positive experience with our service. Thank you for choosing Extra Space Storage! 

Alejandro Gonzalez's profile image
Alejandro Gonzalez 
recommend  Recommended
10 months ago

Karen was great when assisting us! She listened to our concern and was able to find a solution quite fast. She is efficient, nice and caring! 

Business response:

We're utterly delighted to hear that Karen was able to assist you efficiently and with care. Thank you immensely for sharing your experience with us! 

Mario Castellanos's profile image
Mario Castellanos 
recommend  Recommended
a year ago

Highly recommended, when I first walked in I was welcomed by Ana, very friendly and welcoming environment, also very clean and professional. Ana walked me through the process on how everything works and offered me a very accessible storage location that worked extremely well for my needs. She was able to listened to my needs and she catered to them right to the bottom of the letter. I could not thanked her enough. Ana, again thank you very much for all your help and professionalism. Keep up the great work! 

Business response:

Hi Mario, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ana! If you need anything, do not hesitate to reach out at 888-storage. 

Angelica Leon's profile image
Angelica Leon 
recommend  Recommended
2 years ago

I would highly recommend this storage facility to anyone, Anna the storage manager was very helpful and amazing!! She helped with my remaining balance on my unit. Security cameras 24/7 and the units are very clean. Thank you Anna!! 

Business response:

Thank you for the kind words, Angelica. We're happy to know Anna has been helpful and that you were met with a clean and secure facility! Our team is here to serve you, so give us a call at (818) 899-3178 if you need any future assistance. 

Carol Hanson's profile image
Carol Hanson 
recommend  Recommended
2 years ago

These rates increase are crazy. Its gone up over$200 thats insane. The manager here is the bomb. She kind and funny and always smiling. I've had alot of different storages and Anna as a manager tops t 

Business response:

Thank you for the review, Carol! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Will you please give us a call at 888-storage to discuss what other options we may have for you? 

Juan Garcia's profile image
Juan Garcia 
recommend  Recommended
2 years ago

They hay a very nice customer service, when l need assistance , the always , assists me, is clean and safe location, with excellent hours convenient for my work, l really recommend this place, and congratulations for you’re , staff, especially for Anita Vazquez , she is been a great customer service. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 

Business response:

Thank you for recommending us, Juan! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out at 888-STORAGE if you need anything! 

Estela Vargas's profile image
Estela Vargas 
recommend  Recommended
2 years ago

ana is okay, but i love the service from edward, he's always helpful and makes sure the facility is clean 

Business response:

Hi Estela, thank you for recommending us. We're glad Edward is always helpful and makes sure the facility is clean. Don’t hesitate to call us at 888-storage if you need anything. 

Larry Sarenana's profile image
Larry Sarenana 
recommend  Recommended
3 years ago

great customer service, and friendl 

Business response:

Thank you for your feedback, Larry! We love to hear that our customers are happy with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions! 

Juan Carlos Moreno's profile image
Juan Carlos Moreno 
recommend  Recommended
3 years ago

Professional people very friendly and safe and clean with insurance 👌 

Business response:

Thank you for your feedback, Juan Carlos! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,030 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.