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Extra Space Storage
- Self Storage
- Tracy, CA
About this business
Location details
787 E 11th St, Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I just needed a parking space for a short period of time. I can across one here in Tracy and was connected to Mary at the property. The facility is well maintained. Mary is a pleasure to work with and made the whole renting experience shine. Kudos, Mary! Keep up the great work!
Business response:
Hi Albert, thanks so much for your review! We are thrilled to hear your experience with Mary was positive and are always here to help with your storage needs! Give us a call at (209) 835-1667 or stop by the office if you need anything!
Service is great at this facility. Everyone is extremely helpful Galen is very knowledgeable, and does whatever he can to help you. The rates here are lower than many other storage facilities I looked into. I would recommend them.
Business response:
Hi Ollie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Galen! Please stop by the office or give us a call at 888-storage if you need anything.
Best helper in a super rush situation! Galen was so helpful when I was in a very bad moving situation. The movers were late and I needed to pick up my son from school. Galen was VERY efficient and offered extra to me. He is very smart, caring, and knows what he is doing. The office is clean, storage space is clean and spacious, best value to store your belongs!!
Business response:
Hi Jessica, thank you for your review. We're glad Galen was so helpful, was very efficient, and offered extra to you. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
Great place good customer service lady was attentive and gave a lot of information Mary was good loved her thank you again
Business response:
Thank you for the kind words, Gregorio! We're committed to providing excellent customer service. As always stop by the office or call us at 888-storage if you need anything.
Best Customer Service. Ive been coming here for years, Galen and Mary are wonderful people, Galen is always there with a joke to make your day and easy going to have a conversation with. Mary is super sweet and easy to talk to and always lends an ear to listen to your concers. Best place to store your personal belongings because its definitely safe here at this location.
Business response:
Hi Josephina. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Galen and Mary! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
Mary was super helpful when I didn't have my key. She chopped the lick and sold me a new lock within 10 minutes of contacting her. Gate access is until 10pm which is super convenient. Great clean facility.
Business response:
Hey, Chantal! We really appreciate your 5-star review. Thank you for taking the time to recognize Mary for her helpfulness! We're glad you're enjoying our gate hours and the cleanliness of our facilities. Let us know if we can do anything else to help at 888-storage!
Mary is the one who set me up with my unit last June 2020. She was so helpful. I was at this location for a little over a year and never did I experience theft or rodent damage. When it came time to move out Galen was very helpful with the process. If you want a safe place to store your things I definitely would recommend this location.
Business response:
Hi Special, thank you for your review. We're glad Mary and Galen were able to help! Security is our top priority and we appreciate that you have trusted us with your belongings! Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Pleasant experience with office staff at this location. If there's an issue just call the office. I needed space here for a few months, so I utilized it and it was worth the money in my opinion.
Business response:
Hi K, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! If there is anything we can do for you, please let us know at 888-storage.
Great service!!! service wonderful woman named Mary Bankston she helped me made process really easy thank you
Business response:
Thank you for the kind words, Paiman! We're committed to providing excellent customer service. We're glad Mary helped you make the process really easy. Stop by the office if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,166 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.