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Extra Space Storage
- Self Storage
- Fontana, CA
About this business
Location details
13475 Baseline Ave, Fontana, CA, 92336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The staff is great the facility is clean. If I had one wish, it would be that the rate increase so frequently.
Business response:
We're pleased to hear that you find our staff great and the facility clean. Thank you for your feedback.
I was in Fontana on baseline and East for a storage I was nicely greeted by Evan. He helped me out and patiently answered my questions. Thank you Evan your customer service is a 10 out of 10 with me.
Business response:
Thank you immensely for sharing your experience with us. We're thrilled to hear that Evan provided exceptional customer service.
Easy and efficient. Staff was very kind and helpful. Would chose this storage facility again, open early and closed later than most.
Business response:
Thank you for sharing your positive experience with us. We appreciate your kind words and are glad to hear that our staff was helpful.
I recently received unit from don and Cynthia they move very fast to get me ima be was super nice about everything especially since I was sick that was very meaningful. Thank you so much for the service and good pricing
Business response:
At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Sacha. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something!
Cynthia gives excellent customer service. She always goes above and beyond. She is an asset to your company
I was recommended this business by a friend who lives near this location. The young lady I met with was beyond pleasant and helpful. I truly felt good about conducting business with this establishment and in particular the lovely lady helping me. I was locked into the best price than any other storage facility had offered me. The grounds, including the storage unit itself was immaculate! Thank you for taking pride in your work, it shows!!! The facility is easy to access. The rules are basic. The grounds were immaculate. So ... read more
Business response:
Hi Jennifer. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We know cleanliness is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental.
The process of reserving was so easy and efficient. The people working here has very good customer service. After seconds of filling up the form on line, Don gave a courtesy call and his enthusiasm is just what I needed for the day. They have an app that was so easy to install and use, making the whole experience a great one. There was no needed interaction as all was handled so well. I highly recommend this place.
Business response:
Thank you for the excellent rating, Mylee! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. We're glad Don gave a courtesy call and his enthusiasm is just what you needed for the day. Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything!
Stephanie and staff were very understanding and supportive of my first time renting a storage space.
Business response:
Hi Lisa, thank you for your review. We're glad Stephanie and our team were very understanding and supportive of your first time renting a storage space. Don't hesitate to reach out at 888-STORAGE if you need anything!
Amazing location and very good customer service by Cynthia. Highly recommend this location
Business response:
Thank you for recommending us, Amy! We're committed to providing excellent customer service. Feel free to stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,170 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.