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Extra Space Storage
- Self Storage
- Chicago, IL
About this business
Location details
901 W Adams St, Chicago, IL, 60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
This Location is in a great neighborhood, and very Clean!! The employees are so Very friendly, helpful, and carrying!!! I had the pleasure of meeting Tony who was Amazing !!!! So Helpful and understanding of my needs!! Please, if you need Extra Storage, this is where you need to go!!! My 3rd time using them, and they have not yet disappointed me!!! Mary
Carrie is awesome! She made me feel right at home, and was able to answer all my questions and helped me find the right space for all my stuff! The space is always clean and much nicer then other spaces in the area. I Would defiantly recommend this extra space!
Carrie was very accommodating and made getting a storage unit as stress-free as possible!
This is the best, cleanest and nicest storage I've been to. The online deals are phenomenal and the store manager Lupe Solarte is awesome. She makes you feel welcomed and she feels like a great friend that you've known for years. I will always do business with this place and refer everyone I know.
Awesome and great customer service ,very clean facility. The units were very large?the service is excellent and it?s more than I expected. They are courteous, friendly and they provide you with a consultant who help you find what best suites your needs. She took her time to walk me around and show me the units, and help me make the right choice. It is a very clean facility, and even have a restroom on site that is just as clean."
Clark St. John and the rest of the crew here are great. I've had a storage need only twice in my life so far and after the 1st positive experience 10 years ago I came right back when the latest need arose. The staff is great, the building and units are clean and the carts make moving so much easier. Great set up, great value, great place to do business with.
I am more than impressed with Clark and his management of Extra Space Storage. We started with one unit with overflow when my fiance and I moved in together, got a second unit quickly thereafter and when purchasing a home had to move our whole place into storage while we tried to close. Clark was beyond helpful. Even sold us moving boxes. It's clean, easy in/out access and with a staff this helpful we couldn't be more pleased to recommend this storage facility. Thanks again Clark!
ITS A STORAGE PLACE! I mean nothing special, no bells and whistles. They don't help you with your stuff, they don't harass you about your stuff. Pretty much once you sign your contract and get your space, you hardly see the people working. They recently went under new management and changed their logo. They also changed their hours. I believe that at one time it was 24 hour access but now they've limited to only 10pm on weekdays, longer on weekends. Monthly online billing available. They have various sizes, offer some floo... read more
WHO PAYS FOR MOTHS?? WARNING: DO NOT STORE YOUR ITEMS AT THIS STORAGE UNLESS YOU WANT TO DEAL WITH: 1.) MOTH INFESTATION 2.) RATE INCREASE 3.) $20 PENALTY FEE FOR NOT PAYING ON TIME, DUE TO SEE #1. This is my first time using a storage space and the last. My items arrived clean and pest free April 1. They were to be stored while I was out of the country. I am still out of the country and it's been extremely stressful having to leave my items knowing there is a moth infestation, and no one concerned to check out the issue a... read more
Business response:
We are truly sorry to hear about the deeply frustrating and stressful experience you've had with your storage unit, including your concerns about moths and the condition of your belongings. We understand how upsetting it must be to feel that these issues, along with the rate increase and fees, have not been adequately resolved despite the efforts made by our team. We want to ensure your concerns are fully addressed. Please contact us directly at 888-STORAGE so we can discuss your situation in more detail and work towards a r... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 802 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.