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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 2400 N Howard St in Baltimore, MD today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of o... read more

Location details

2400 N Howard St, Baltimore, MD, 21218, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9902 reviews
5
825
4
58
3
9
2
0
1
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10 reviews have no rating
Jazmyne Artis's profile image
Jazmyne Artis 
recommend  Recommended
2 months ago

My experience with Extra Space Storage on Howard Street has been great. The manager, Greg, was very helpful and made sure I had a unit that comfortably fit all my items! His customer service was A1!!! 

Business response:

Thanks, Jazmyne! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit for your storage needs. We're thrilled to hear Greg was able to provide that for you! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything!  

Wayne Oliver's profile image
Wayne Oliver 
recommend  Recommended
a year ago

Everyone is very helpful 💯💯💯 

Business response:

Thank you for your feedback, Wayne! We love to hear that our customers are happy with Extra Space. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  

Brenda Shaw's profile image
Brenda Shaw 
recommend  Recommended
a year ago

your service is impeccable 

Business response:

Thank you for recommending us, Brenda! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.  

Sugar P McMillian's profile image
Sugar P McMillian 
recommend  Recommended
a year ago

Great great service!!!! How did Extra Space Storage (ESS) find quality workers in a time when no one gives a damm! Public storage step your game up. Someone playing while someone is serious! 

Business response:

Thanks for the awesome review, Sugar! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Stop by our office if you need anything in the future. 

Tyiesha Ford's profile image
Tyiesha Ford 
recommend  Recommended
a year ago

very polite customer service, job well done. 

Business response:

Thank you for your feedback, Tyiesha! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!   

Joyce Burrell's profile image
Joyce Burrell 
recommend  Recommended
2 years ago

kamilah gave me a great experience at her store very patient a profession 

Business response:

Hello, Joyce. Thank you for the review. We're so glad Kamilah could meet your storage needs. If there is anything we can do for you, please let us know at 888-storage. 

Erin Horton Bauer's profile image
Erin Horton Bauer 
recommend  Recommended
2 years ago

Our experience at Extra Space Storage has been exceptional. The office manager Steven has been extremely helpful every step of the way. Everything from the first inquiry to move in has gone smoothly and the building is clean and secure. Highly recommend! 

Business response:

Hi Erin Horton, thanks so much for recommending us. We are thrilled to hear your experience has been exceptional. We're glad Steven has been extremely helpful every step of the way. We're happy we were able to provide a smooth rental experience. Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out to us at 888-STORAGE if you need anything!  

Asha Alexander's profile image
Asha Alexander 
recommend  Recommended
2 years ago

They didn’t give me any hard time when I need my lock tooled off because I forgot the code , they are always friendly and helpful when it comes to paying my bill if I’m late. 

Business response:

Asha, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!   

Elizabeth Ross Cook's profile image
Elizabeth Ross Cook 
recommend  Recommended
2 years ago

This storage place has friendly helpful people to find you the right size locker for your belongings. They also sell packing and moving boxes, locks tape bubble wrap etc. The facility is very secure and our belongings were just stored there for a year with no problems. It is easy to unload and load your belongings with the dollies provided. We would use them any time in the future. 

Business response:

Thanks, Elizabeth! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 902 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.