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Extra Space Storage

4.8

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Location details

9215 S 1st St, Austin, TX, 78748, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8476 reviews
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Rebecca R.'s profile image
Rebecca R. 
rating
8 years ago

Sylvia and Angel are the best!! They were both so helpful setting up my new unit. The facility is extremely clean and well maintained. Highly recommend them if you are looking for a great storage facility!! 

Bethany W.'s profile image
Bethany W. 
rating
9 years ago

Sylvia was great and very informative and friendly! Facility is very clean! 

Dagoberto G.'s profile image
Dagoberto G. 
rating
9 years ago

Great service!!! Friendly manager (Sylvia). Helped me find the right size for the right price. Very clean building. 

Sarah H.'s profile image
Sarah H. 
rating
9 years ago

Not impressed so far. When I arrived, another customer was waiting outside the locked door. I asked if he'd already called the phone number on the door instructions; he had and left a voicemail (the number forwards to the cell phone of the staff member on-site). I called; the phone was answered and immediately hung up. When Angel did return to the office, he already had customers with him. Now I've been standing in the lobby 25 minutes waiting to be helped. There is a line forming behind me. Oh wait, after 10 minutes she gav... read more

Darcie D.'s profile image
Darcie D. 
rating
10 years ago

I just got myself some storage space here a couple of weeks ago after shopping around. Their prices are great; the place is extremely clean; security appears to be well thought out. Amanda (?) was friendly, clear, well informed. So far there have always been carts available at the door by the elevator to use. So far, so good! 

Rob D.'s profile image
Rob D. 
rating
10 years ago

The Extra Space Storage facility off S. 1st and Slaughter is extremely clean, well-kept and the staff are very friendly and helpful. Reserving the unit and then securing it was extremely easy and fast! Top-notch staff and facility!! 

Sarah H.'s profile image
Sarah H. 
rating
10 years ago

This facility gets 5 stars for several reasons. It is immaculate! I didn't see even a speck of dirt anywhere on the property inside or out. Very well-kept. David did an excellent job leasing the units to me. He was so helpful, patient, knowledgeable, and friendly. The paperwork process was effortless - basically because it is all done online and the software system is so easy for me to use to manage my own account. The location is great and the experience I had leasing there today it was a real pleasure. 

Heather S.'s profile image
Heather S. 
rating
10 years ago

This location is exceptional. The interior and exterior are immaculate. The building is in a great location only 10 minutes from the center of Downtown Austin. The costs are VERY competitive. The area is well lit and surrounded by other well maintained buildings and businesses at a bustling intersection. The manager is beyond professional and friendly. He offered water to my entire moving crew both days we were on-site. He even called a few days after all of my things were moved in to check-in. I would highly recommen... read more

Fineaon T.'s profile image
Fineaon T. 
rating
10 years ago

Wow, the Customer Service was spot on. I was in and out of this place to get a storage unit and David walked me around and was awesome in explaining everything. The facility is super clean and access in and out is exactly what I was looking for. Thanks a lot. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 476 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.