This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- St Louis, MO
About this business
Location details
9825 Gravois Rd, St Louis, MO, 63123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Hidden gem of a storage space. Great service good prices and super helpful people there. Call or just catch someone in the office for a very safe place to store lots of stuff. This is one of my favorite thoughtfully engineered/ designed storage space, it even uses clean energy because it has solar power modules way up on the metal roofs..
Business response:
Thank you immensely for your positive feedback on our storage space. We appreciate your kind words and are glad to hear you had a great experience with us.
The facility was very clean and very nice. The people were great to work with and I had no problems at all in that regard. The only thing I would say that I did not like is that when you sign up you cannot sign for a contract and it is month to month. This means that they can increase your rate whenever they want and they did this pretty consistently over the years I used this facility. I would highly recommend this facility for short term use but if you are looking for long term I would say shop around.
Business response:
Thank you for taking the time to share your feedback, Eric. Providing great customer service and clean facilities are very important to us and we're glad your experience reflects that. Providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. Please don't hesitate to reach out to us if you would like to discuss your experience further at 888-storage.
I have used Extra Space Storage a couple of years ago and excited to store with them again. Another company raised my rate so high it forced me to seek another option. So I'm thrilled I was able to find a convenient location that is well cared for and at the right price.
I have been renting from Extra Space for over 5 years now. Jim Melber is a pro manager and the facility is consistently clean, safe, well lit, secure, assessable. Jim will do everything to keep his clientele satisfied and is always available. Fantastic place to keep your extra stuff for the longer term.
Jim at the storage facility was great, very helpful with my setup. The unit is great. Clean and secure.
Jim Melber was extraordinarily helpful. Our movers found they just could not get the furniture into the previously selected unit. Jim worked with us and worked with us until the just right unit was found. It was raining too ! He eased a stressful day. We were Most appreciative of his kind help.
Jim the manager could not have been more accommodating when I needed a storage unit immediately. Communication was excellent. Clean and well maintained with super easy access and great price. Highly recommend!
Business response:
Thank you for the review, Nancy! We pride ourselves on having an accommodating staff and are so happy Jim was able to assist you! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are so glad you are satisfied with your rental rate! Thanks for recommending Extra Space Storage!
I am very happy I chose Extra Space Storage. They offered me the best quote and best customer service. The facility is clean and the person who got me set-up was very nice and helpful. I would definitely recommend them.
I have used this location for the past four years to store college items over the summer. The units have all been clean and easily accessible. The staff is friendly and efficient. I rent from out of state and they coordinate the contracts between St. Louis and NJ and make my life easy. Highly recommend!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,486 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.