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9741 S 700 E, Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I see some bad reviews on here, so let's see if I can change the algorithm or not, shall we? Once upon a time, I was an Elite Yelper with a lovely black badge. Alas, today, just a guy on Yelp writing reviews. Man, I can remember like it was yesterday. I was freshly divorced, bought a new Subaru Outback (that apparently is a station wagon and not an SUV) and I was towing a trailer to another journey. The air was crisp on that October morning in 2020 and I was leaving SLC in the rear view. Not an easy choice, but the only one... read more
Business response:
Hey Hector, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Let us know if there's anything else we can do to keep your experience great!
I love Extra Space Storage! The staff are friendly and kind! You can get different size units. The place is always clean and I feel very safe when I go there because of their very tight security. 24/7 access to your unit. I would highly recommend this facility to anyone looking for secure storage!
Business response:
Hi C, thank you for recommending us. We're glad our team was friendly and kind! Providing renters with clean and secure facilities is our top priority. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
Wow!!! I must say I'm really Shocked by some of the reviews! This Is An Awesome Company with Great People who Maintain and keep it Clean, Safe, and Secure!!! The rent only went up 1 time in 8 Month's and it was a Less than $10 per month increase!!! My phone calls were answered by the Manager almost Every Time when I called during Business Hour's!! Customer Service also answered quickly! I admit my experience at 1st was a little rocky due to miscommunication with the manager at a different location and when I spoke with ... read more
At the end of the day, a storage unit is a storage unit. What makes the difference is the people who run it. I enjoy every experience with the staff at these locations, whether it is general questions or an issue with payments, etc. They are always happy to help out. I always recommend them.
The facility is neat, clean, safe and secure. I rented from about April to December and my rent was raised two times. No one answers the phone, calls go to a central location, hard to talk to a live person.
Business response:
Thank you for giving us feedback, Lyndi. Our team will review this internally and hopefully we can give you a 5 star experience in the future. In the meantime, if you have any questions give us a call at (801) 576-0075.
Been using this facility for over 3 years now, and it's served the family well! We just upgraded from a 5x10 to a 10x10 since my son is entering the US Army and shipping off to Basic Training here soon. So, the extra room was needed as he has a lot of "stuff." And we even got a better price using the web special pricing options! The new 10x10 facility was upstairs and father to the east down the long hall, but we were able to use two of their wheeled carts and two of their large freight elevators to quickly move the stuff... read more
Business response:
We're grateful to have loyal customers like you, Bradford! It's wonderful to hear that you had a positive experience while transferring units! Feedback like yours is important to our goal of customer satisfaction! Let us know if we can do anything else to assist you.
We stored our belongings here for about 6 months. We had no problems at all. The facility is pretty new and kept up well. When it was time to check out, they returned my call very quickly and it was no hassle. My experience is very positive. The only downside was the rise in rent cost after about four months, they bumped our rent up about $25 for no real reason.
This is a great state-of-the-art facility, and the manager is the best! Susan is a delightful and helpful person. Renting a storage unit was easy, fast and a pleasant experience. The property is very clean and well-maintained, and there couldn't be a nicer or more efficient manager.
Susan was amazing, very helpful and delightful to work with. I was pressed for time to get a unit the day that I went in, and Susan went to work and put me in a unit that was a 5x10 offered me a fantastic deal since I was not sure how long I would need the unit. The facility is also very clean and nice. High recommendations to store here.
Extra Space Storage has a 4.8 star rating with 1,045 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.