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Extra Space Storage

4.8

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Location details

1201 N Flagler Dr, Fort Lauderdale, FL, 33304, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,070 reviews
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Romario S.'s profile image
Romario S. 
rating
3 years ago

This place use to be clean when the previous manager was there but now the new management is slacking this place is just filthy now, I paid my unit and went to get my mothers insulin and my unit was locked, it's homeless people sleeping there now, found pee in front of my unit door 

Business response:

Hi Romario, Thank you for sharing your experience with us. Our "Clean and Green" policy is intended to keep all of our facilities to a high standard. We're sorry to hear that your experience was negative and will be sure to share this feedback internally. We would love to discuss this further with you, will you please call us at 888-storage? 

Taylor H.'s profile image
Taylor H. 
rating
4 years ago

RENTER BEWARE My family's storage unit was broken into at this facility and items were stolen, priceless family heirlooms. This happened between the days of 11/9/2020 - 11/14/2020. Our lock was cut off with cutters and there was a company gold lock left on our unit that signals the unit is ready to be cleaned out, why we don't know seeing as we've been paying on time always. This facility claims to be extremely secure when in fact, doors are left open and there are only cameras at the front entrance of the facility, none i... read more

Michael G.'s profile image
Michael G. 
rating
5 years ago

I pay $330 a month and have had a unit here for 16 years, through multiple owners and management groups. Be warned, if you are looking for a place to receive shipments for business, personal, whatever, do not get a unit here. Someone will refuse your packages. Then when you come to an agreement with them, a new team will come on board and start refusing deliveries. It is time to part ways. 

Business response:

Hi Michael, we really appreciate you taking the time to leave a review. Providing a positive experience for each of our customers is very important to us. We are sorry to hear that we have lost your business. If there is anything we can do for you, we are here to help and can be reached at 888-STORAGE. 

Kristine B.'s profile image
Kristine B. 
rating
6 years ago

The elevator has been down for days. I haven't been able to get things out on time for my job costing me a lot of money which they aren't willing to even credit my Account for. Worst place ever. 

Business response:

Thanks for taking the time to share your feedback, Kristine. We'd like to talk with you more about your experience, please give us a call at 888-STORAGE. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,070 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.