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Extra Space Storage

4.9

About this business

Location details

814 Hiram Acworth Hwy, Hiram, GA, 30141, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,130 reviews
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Chantel Knight Wiggins's profile image
Chantel Knight Wiggins 
recommend  Recommended
2 years ago

This place is awesome! Rachel is great! 

Business response:

Hello, Chantel. Thank you for the review. We're so glad Rachel could meet your storage needs. Please stop by the office if you need anything! 

Sierra Phifer-Brandon's profile image
Sierra Phifer-Brandon 
recommend  Recommended
2 years ago

This is a great location I have used their services a couple of times. Rachel has been extraordinary with her services. She has excellent customer service and she works with you and understands real life situations. Thank you Rachel for all your help. I highly recommend this location. 

Business response:

Thank you for the kind words, Sierra. We're glad Rachel was able to help! Your recommendation means so much to us. Our team is here to serve you, so give us a call at (770) 222-6878 if you need any future assistance. 

Kenia Carrion's profile image
Kenia Carrion 
recommend  Recommended
2 years ago

Rachael has been offering extraordinary service and has always made paying my rent even with a late seem less . I highly recommend Extra Space Storage because of her excellent customer service . 

Business response:

Thanks for the awesome feedback, Kenia! We work hard to meet the expectations of our customers, and we're happy to hear Rachael hit the mark for you! Don't hesitate to stop by the office or contact us at (770) 222-6878 if you need anything. 

Rachel Winders Johnson's profile image
Rachel Winders Johnson 
recommend  Recommended
2 years ago

Come check out this clean, well maintained property. 

Business response:

Hi Rachel, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

Marisa Zamora's profile image
Marisa Zamora 
recommend  Recommended
6 years ago

So far so good. Haven't had any problems. 

Cody Blue Smith's profile image
Cody Blue Smith 
recommend  Recommended
6 years ago

Great experience with Laurie at Space Shop Self Storage. We had an extremely hectic moving day with our two little ones in tow and she made this part of our day much simpler. We were able to reserve a unit quickly and move in within minutes which is wonderful when you have movers on the clock. The office and units were clean and easy to access. We were able to drive up and unload to our climate controlled unit with ease. Working with her was the highlight of our day and I would highly recommend Space Shop Self Storage to any... read more

Jack English's profile image
Jack English 
recommend  Recommended
6 years ago

We live in Indiana but needed a storage space in Georgia to store some of my Wife's Mother's belongings after my wife's Father died. The man I dealt with at the Hiram, GA office (Cory) was very helpful and professional. I was shocked at how easy he made the whole process. I highly recommend this company, this office, and of course Cory. 

Marty Whelchel's profile image
Marty Whelchel 
recommend  Recommended
6 years ago

this storage unit was a great value and in a great location for us 

Jason Fulks's profile image
Jason Fulks 
6 years ago

I was misinformed as when my first payment would be debited, was told there was a move in promotion and my first part would debit in April and then March the debited me my rent and a late fee. Also did not have a working gate code, the manager gave me hers to use for over a month???? Safety is definitely not an issue. Called the customer service number and requested to speak with district manager, nope that hasn't happened either. Legal action forthcoming 

Business response:

Jason, We are sorry to hear we did not meet and exceed your expectations. We show a district manager attempted to reach you earlier this month and left a message. We will have them try again. If you need anything in the meantime feel free to reach out to us at social@spaceshopselfstorage.com. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,130 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.