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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 72 Florida Ave NE in Washington, DC today. Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, onsite manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a... read more

Location details

72 Florida Ave NE, Washington, DC, 20002, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 2:00 p.m.
5.0608 reviews
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22 reviews have no rating
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Tracey s.'s profile image
Tracey s. 
on Birdeye

3 years ago

Wonderful customer service, very clean, reasonable price. 

Caroline S.'s profile image
Caroline S. 
on Birdeye

3 years ago

Easy to book online, very friendly and easy check-in process, clean units. 

Business response:

Hi Caroline, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Don’t hesitate to reach out at 888-STORAGE if you need anything.  

Lia L.'s profile image
Lia L. 
on Birdeye

3 years ago

The employees there are very nice and knowledgeable about the renting process and offer they were wonderful.  

Business response:

Hi Lia, Thank you for taking the time to leave your feedback! We pride ourselves on having a knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Tracey s.'s profile image
Tracey s. 
on Birdeye

3 years ago

Pleasant staff...Great customer service!! Clean Environment. Great Prices.. 

Griffin M.'s profile image
Griffin M. 
on Birdeye

3 years ago

Follow the instructions they give you and every step of the way will be smooth sailing.  

Business response:

Thank you for the excellent rating, Griffin! We're happy we were able to provide a smooth rental experience. Stop by the office if you need anything.  

Mackenzie H.'s profile image
Mackenzie H. 
on Birdeye

3 years ago

I reserved my unit online, not fully knowing what to expect, and got the best service when I arrived in person! The woman at the front desk helped me was friendly, smart and speedy. There was no problem when I asked to down size my unit because I realized I had less stuff. They provided me the code to use the back entrance which was closer to my unit and there were moving carts there so we only had to take a few trips up! 

Business response:

Hi Mackenzie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Call if there is anything, we can do to assist you.  

Kathy L.'s profile image
Kathy L. 
on Birdeye

3 years ago

Customer service was great. Easy to use elevator and guide. The dollies were especially handy.  

Business response:

Thank you for the kind words, Kathy! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!  

Andre Baltimore's profile image
Andre Baltimore 
recommend  Recommended
3 years ago

It's, nice and convenient bandit protection, plus it has a restroom, for my hustle. 

Business response:

Thanks for the awesome review, Andre! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Feel free to reach out at any time at 888-STORAGE. 

Stanley T.'s profile image
Stanley T. 
on Birdeye

3 years ago

Friendly service and very easy to get what you need. I would always use Extra Storage. 

Business response:

Hi Stanley, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (202) 921-4342 or stop by the office if you need anything!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 608 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Monday at 9:30 a.m.