Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 14051 US-290 in Austin, TX today. Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, onsite manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ... read more

Location details

14051 W US-290, Austin, TX, 78737, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9398 reviews
Select a rating
Elaine Christine's profile image
Elaine Christine 
recommend  Recommended
3 years ago

The BEST Customer Service I could have hoped for - especially during a "move time" - Thank you, thank you, thank you!!! 

Business response:

Thank you for the review, Elaine! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Let us know if we can do anything else to help at 888-storage. 

Linda Knutson Notti's profile image
Linda Knutson Notti 
recommend  Recommended
3 years ago

Victor called me today to remind me that I had monthly rent due so I could pay it before a penalty was assessed tomorrow. Love the courtesy call...who does that anymore? Extra Space Storage is good about that. He also informed me that my rent had increased....my address wasn’t correct so I didn’t get the notice via USPS. I was not too happy & let Victor know about it. He was so nice, he remained calm & we worked through a solution since i will be vacating the unit soon as I am moving out of the local area. He turned the bad ... read more

Business response:

Thanks for the awesome review, Linda! We work hard to meet the expectations of our customers, and we're happy to hear Victor hit the mark for you! If there is anything else we can do to keep your experience great, please let us know by emailing us at customerservice@extraspace.com. Our team would love to hear from you. 

Matthew Becker's profile image
Matthew Becker 
recommend  Recommended
3 years ago

Friendly staff, fast and helpful 

Business response:

Hi Matthew, thank you for your recommendation. We're glad our team was friendly and helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Bill Pittman's profile image
Bill Pittman 
recommend  Recommended
4 years ago

Great facility and even better facility manager. Gary has been there since the place opened and has always exceeded my expectations. We are very pleased with the service so much that we have opened up another unit to help more some more family members into the Dripping Springs community. Highly recommend this facility to meet all your storage needs!!! 

Business response:

Hi Bill. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Gary! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.  

JoAnn Schultz's profile image
JoAnn Schultz 
recommend  Recommended
4 years ago

Nice clean facility, helpful manager. 

Business response:

We appreciate the review, Joann. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions. 

Angelo Amoriello's profile image
Angelo Amoriello 
recommend  Recommended
4 years ago

Gary handled my situation with professionalism and an Awsome attitude. I would very highly recommend the services extra space to anyone needing storage services. A great company and a great individual.... 

Business response:

Thank you for your 5-star review, Angelo. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. 

Don Vick's profile image
Don Vick 
recommend  Recommended
4 years ago

Great experience getting a storage unit. Customer service was above and beyond. having a climate controlled unit in Texas is a must!! 

Business response:

Hi, Don. We appreciate your positive review. Please call (512) 600-7539 if you have any questions. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 398 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.