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Extra Space Storage

4.9

About this business

Location details

14051 W US-290, Austin, TX, 78737, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9585 reviews
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Elaine Alcon's profile image
Elaine Alcon 
recommend  Recommended
a month ago

Great place to store your valuable possessions. It’s always clean, cool and really quiet. Security is great, I never feel afraid to go inside to my storage. I’ve been there a few years now and the staff is wonderful to work with. They answer right away, will work with you on your needs or concerns. No concerns of bugs or rodents in the area. If you’re looking for convenience this is the place to go. Elevators have always worked for me, plenty of carts, and many different size units to choose from. I just downsized and Tom w... read more

Business response:

We deeply respect your loyalty and kind words about Tom, our team, and the facility. Your recommendation means everything to us, Elaine! 

Donna Pearson Bragdon's profile image
Donna Pearson Bragdon 
recommend  Recommended
6 months ago

The location on HWY 290 near Sawyer Ranch Road is great. The management is helpful in how to save you money in your storage needs and the climate control units are kept clean and easily accessible. The management is always accessible and willing to work with their customers. 

Business response:

Thank you for your review, Donna! We greatly appreciate your positive feedback about our location on HWY 290 near Sawyer Ranch Road. Our team is always here to help you with your storage needs. 

Mary Watson's profile image
Mary Watson 
recommend  Recommended
6 months ago

Great communication and easy to reserve space unit online! 

Business response:

We are delighted to hear about your great experience with our communication and online reservation process! Your feedback is incredibly valuable. 

Ashley Kotzur's profile image
Ashley Kotzur 
recommend  Recommended
9 months ago

Thank you Tom for all your help! I really appreciate it in my move! 

Business response:

Thank you for sharing your positive experience with Tom! 

Heather Morgan's profile image
Heather Morgan 
recommend  Recommended
10 months ago

Tom was amazing to help me!!!! I basically needed his support to transfer my unit! Yippy!!! 

Business response:

We're ecstatic to hear that Tom was amazing in helping you transfer your unit! Thank you for sharing your experience with us. 

Michael Quirl's profile image
Michael Quirl 
recommend  Recommended
a year ago

Great space but what makes it work is the site manager Tom - Dripping Springs kind of guy. Helpful, friendly, professional. 

Business response:

We sincerely value your kind words about our site manager, Tom. Thank you for sharing your experience with us. 

Anne Lewis's profile image
Anne Lewis 
recommend  Recommended
a year ago

Good customer service. Tom is friendly and helpful 

Business response:

We are delighted to hear about your positive experience with Tom. Your feedback about his friendly and helpful customer service is greatly appreciated. 

Larry Ingram's profile image
Larry Ingram 
recommend  Recommended
a year ago

Clean and great help in getting my storage. Tom was great 

Business response:

Your feedback is incredibly valuable. We're glad to hear that Tom was great in helping you with your storage needs. Thank you for sharing your experience with us! 

Michael Medina's profile image
Michael Medina 
recommend  Recommended
a year ago

Location always clean and when needed to speak to a representative, they were always avaliable 

Business response:

We're happy to hear that you found our location clean and our representatives always available. Your feedback has been noted. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 585 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.