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Extra Space Storage
- Self Storage
- Austin, TX
About this business
Location details
14051 W US-290, Austin, TX, 78737, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedGreat space but what makes it work is the site manager Tom - Dripping Springs kind of guy. Helpful, friendly, professional.
Business response:
We sincerely value your kind words about our site manager, Tom. Thank you for sharing your experience with us.
RecommendedGood customer service. Tom is friendly and helpful
Business response:
We are delighted to hear about your positive experience with Tom. Your feedback about his friendly and helpful customer service is greatly appreciated.
RecommendedClean and great help in getting my storage. Tom was great
Business response:
Your feedback is incredibly valuable. We're glad to hear that Tom was great in helping you with your storage needs. Thank you for sharing your experience with us!
RecommendedLocation always clean and when needed to speak to a representative, they were always avaliable
Business response:
We're happy to hear that you found our location clean and our representatives always available. Your feedback has been noted.
RecommendedTom at Extra Space in Dripping Springs, TX is so wonderful. I called him about a rate increase and he went to work for me right away and got my rental rate back down to an affordable rate. Customer service like this will have me staying a customer and referring others. Thank you.. ✅
RecommendedThe facility is very clean and extremely well lit. Tom Bombara, the manager, is always friendly and helpful. His is the best storage facility I have ever used.
RecommendedBecause they are always so helpful and friendly! Tom saved the day and saved me a huge long trip to close up my space as I was rushing and took off with my door wide open! Thanks again for always being ao friendly!!!!!
Business response:
Thank you for your kind words! We're glad Tom was able to assist you in a timely manner.
RecommendedGreat spot, helpful and kind staff!
Business response:
Thank you for sharing your positive experience at Extra Space Storage. We deeply cherish your kind words and are glad to hear our staff was helpful to you.
RecommendedHighly recommend. The facilities are clean, secure and maintained well. Easy access. The online features make paying and renting units super easy. What really sets apart the storage unit is the staff. Tom and Dan are both so awesome! They are very helpful and kind. I had some extenuating circumstances that messed up my autopay and they went above and beyond to help make sure my units were taken care of. I’m very thankful for such kind people.
Business response:
Thank you for your detailed and positive review, Autumn. We truly appreciate your kind words about our facilities and staff. We're glad to hear that you find our storage units clean, secure, and well-maintained and that our online features have made renting and paying easy for you. It's wonderful to know that Tom and Dan were able to assist you with your autopay issue and provide exceptional service. We strive to go above and beyond for our customers, and we're delighted that this was your experience with us. Thank you for c... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 329 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.