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Extra Space Storage
- Self Storage
- Austin, TX
About this business
Store your belongings at Extra Space Storage on 14051 US-290 in Austin, TX today. Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, onsite manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ... read more
Location details
14051 W US-290, Austin, TX, 78737, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedGreat spot, helpful and kind staff!
Business response:
Thank you for sharing your positive experience at Extra Space Storage. We deeply cherish your kind words and are glad to hear our staff was helpful to you.
Highly recommend. The facilities are clean, secure and maintained well. Easy access. The online features make paying and renting units super easy. What really sets apart the storage unit is the staff. Tom and Dan are both so awesome! They are very helpful and kind. I had some extenuating circumstances that messed up my autopay and they went above and beyond to help make sure my units were taken care of. I’m very thankful for such kind people.
Business response:
Thank you for your detailed and positive review, Autumn. We truly appreciate your kind words about our facilities and staff. We're glad to hear that you find our storage units clean, secure, and well-maintained and that our online features have made renting and paying easy for you. It's wonderful to know that Tom and Dan were able to assist you with your autopay issue and provide exceptional service. We strive to go above and beyond for our customers, and we're delighted that this was your experience with us. Thank you for c... read more
Outstanding service at this facility. Tom has been super helpful. It’s easy to reserve a unit and even easier to check out of a unit when your finished with it.
Business response:
Your positive experience is greatly appreciated. Thank you for letting us know about Tom's outstanding service.
Great customer service from Tom and Karen. The staff is helpful and friendly and the facility is super clean. The rental process was very easy. Rates beat some of the older rundown storage sites I looked into.
Business response:
Thanks for your positive feedback, Holly! We're privileged to hear that you had a great experience with Tom and Karen, that the facility was clean, and that the rates were competitive.
Tom was friendly and helpful! Easy process to reserve and move in.
Business response:
We are pleased to hear that Tom was friendly and helpful during your move-in process. Thank you for your wonderful feedback.
Best experience! Extremely friendly and helpful staff 10/10 recommend!
Business response:
Thanks for the positive feedback, Krista! We're glad to hear you had the best experience with our extremely friendly and helpful staff.
The facility is always very clean and easy to access. Carts are available to the customers, which I love. Makes moving things in or out convenient. Tom is wonderful! Great customer service and extremely helpful. We’ve had three units there and the only complaint is that the rates are raised frequently. I would still highly recommend the facility.
Business response:
Thanks for your feedback, Lesa! We sincerely value your positive comments about our facility and customer service. We understand your concern about the frequent rate increases and appreciate your recommendation.
I recently used ExtraSpace Storage and was extremely impressed with the experience. Store manager Tom Bombara and assistant manager Karen Thayer were kind, professional, and very knowledgeable. They took the time to understand my needs and recommended the perfect storage size, offering valuable pricing advice tailored to me. Their personalized and transparent approach made the process simple and stress-free. I highly recommend visiting ExtraSpace Storage for exceptional service!
Business response:
Thank you immensely for sharing your positive experience with ExtraSpace Storage. We appreciate your kind words about our team members, Tom Bombara and Karen Thayer.
Great and helpful staff! Always clean
Business response:
We're elated to hear that you found our staff helpful and our facility clean. Thank you for taking the time to share your positive experience with us.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 316 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.