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Extra Space Storage

4.9

About this business

Location details

12984 Clayton Blvd, Clayton, NC, 27520, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9785 reviews
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Anthony Mason's profile image
Anthony Mason 
recommend  Recommended
4 years ago

The management at this facility is very helpful with my storage unit. I am a disabled veteran and he went out of his way to help me with my needs. 

Business response:

Hi Anthony, thank you for your review. We're glad our team was able to help! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.  

Becky Gordon's profile image
Becky Gordon 
recommend  Recommended
4 years ago

convenient clean nice staff. expensive but all units e erywhere are. 

Business response:

Hi Becky, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help! 

Mayra Moncada's profile image
Mayra Moncada 
recommend  Recommended
4 years ago

My experience with this location in particular has been very pleasant. They are the best customer service so far that I had have in very long time. The location is secure and super clean. The space is big enough and is pretty convenient to park , down load and go. I highly recommend extra Space Storage and will gladly come back any time if I need the services again 

Business response:

Hi Mayra, thanks so much for your review! We are thrilled to hear your experience has been very pleasant. We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.  

Bryant Teh Bear's profile image
Bryant Teh Bear 
recommend  Recommended
4 years ago

Great service and customer care! These guys always answer the phone and knew their stuff when they helped me over the phone. I was able to get a unit in 30 minutes and at last minute on my part. Highly recommended! 

Business response:

Thank you for recommending us, Bryant! We're committed to providing excellent customer service. We're glad our team always answers the phone and knew their stuff when they helped you over the phone. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Lay-Low Brown's profile image
Lay-Low Brown 
recommend  Recommended
4 years ago

The service provided was absolutely phenomenal. I would like to thank store manager Ken Van Valen located at 12984 US 70 Hwy W for the excellent customer service he provided. Ken made the entire process easy and swift. Ken provided me with all necessary equipment I needed, etc. Relocating to a new state can be very stressful, however, Ken made this move very simple and easy. Thanks Ken. 

Business response:

Hi Lay-Low, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ken! If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you.  

Terry Griffin's profile image
Terry Griffin 
recommend  Recommended
4 years ago

cleanliness, accessibility, friendly staff 

Business response:

Hi Terry, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If you ever need anything, feel free to stop by! 

Breanna Denton's profile image
Breanna Denton 
recommend  Recommended
4 years ago

Very clean facility. Amazing customer service, super nice manager and very informative. I would definitely recommend!!! We are very happy with our choice! 

Business response:

Hi Breanna, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! We're glad you chose Extra Space! Stop by the office if you need anything.  

Suzanne Slawinski's profile image
Suzanne Slawinski 
recommend  Recommended
4 years ago

Although it was raining out that night we had no trouble unloading our trailer and finding our unit. Your facility is extremely clean and well lit. Thank you. 

Business response:

Thank you, Suzanne! We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Please stop by the office or reach out to us at 888-storage if you have any questions!  

Ronnie Bolton's profile image
Ronnie Bolton 
recommend  Recommended
4 years ago

Excellent service. Kaylee was very helpful. Got what I needed 

Business response:

Thank you for the excellent feedback, Ronnie! We're glad Kaylee was very helpful. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 785 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.