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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 12984 US 70 Business Hwy W in Clayton, NC today. Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, onsite manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and ... read more

Location details

12984 US 70 Hwy W, Clayton, NC, 27520, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0679 reviews
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Lauren Roberts's profile image
Lauren Roberts 
recommend  Recommended
3 years ago

Extra Space Storage in Clayton has been a great storage facility the last year and a half. My husband and I moved to Clayton over a year ago and were in a panic on where to store our belongings. The staff has been so great and got us a unit so quickly with such amazing prices! Highly highly recommend this storage facility! 

Business response:

Thanks for recommending us, Lauren. We're committed to being your go-to stop for all your local storage needs! We're glad our team got you a unit so quickly with such amazing prices! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Anthony Mason's profile image
Anthony Mason 
recommend  Recommended
3 years ago

The management at this facility is very helpful with my storage unit. I am a disabled veteran and he went out of his way to help me with my needs. 

Business response:

Hi Anthony, thank you for your review. We're glad our team was able to help! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.  

Becky Gordon's profile image
Becky Gordon 
recommend  Recommended
3 years ago

convenient clean nice staff. expensive but all units e erywhere are. 

Business response:

Hi Becky, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help! 

Mayra Moncada's profile image
Mayra Moncada 
recommend  Recommended
3 years ago

My experience with this location in particular has been very pleasant. They are the best customer service so far that I had have in very long time. The location is secure and super clean. The space is big enough and is pretty convenient to park , down load and go. I highly recommend extra Space Storage and will gladly come back any time if I need the services again 

Business response:

Hi Mayra, thanks so much for your review! We are thrilled to hear your experience has been very pleasant. We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.  

Bryant Teh Bear's profile image
Bryant Teh Bear 
recommend  Recommended
3 years ago

Great service and customer care! These guys always answer the phone and knew their stuff when they helped me over the phone. I was able to get a unit in 30 minutes and at last minute on my part. Highly recommended! 

Business response:

Thank you for recommending us, Bryant! We're committed to providing excellent customer service. We're glad our team always answers the phone and knew their stuff when they helped you over the phone. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Thomas Creech's profile image
Thomas Creech 
recommend  Recommended
3 years ago

the staff on site go the extra mile to help. no issues whatsoever. The owners are a different story. they've gone up substantially twice in a period of 1 yr. I have two other units with two different storage facilities and have had them for over 5 years with no increase in price. they claim it's the market which isn't true. it's called corporate GREED. You do the math. a 10x30 started at $415 and went up to $492. I moved into a 10x20 for $211 with 10 feet less. at the same facility. 

Business response:

Hi Thomas, Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.  

Pam Staples's profile image
Pam Staples 
recommend  Recommended
3 years ago

Absolutely phenomenal facility with amazing staff! Great location and easy to access. Ken was so helpful especially as I’ve never rented a storage unit before. My husband was also impressed with the facility, amazing loading/unloading area and the flat carts available for renters to use. 

Business response:

Hi Pam. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ken. Let us know if we can do anything else to help at 888-storage. 

Lay-Low Brown's profile image
Lay-Low Brown 
recommend  Recommended
3 years ago

The service provided was absolutely phenomenal. I would like to thank store manager Ken Van Valen located at 12984 US 70 Hwy W for the excellent customer service he provided. Ken made the entire process easy and swift. Ken provided me with all necessary equipment I needed, etc. Relocating to a new state can be very stressful, however, Ken made this move very simple and easy. Thanks Ken. 

Business response:

Hi Lay-Low, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ken! If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you.  

Patricia Lopinto's profile image
Patricia Lopinto 
recommend  Recommended
3 years ago

very clean staff was wonderful 

Business response:

Hi Patricia, thank you for your recommendation! We're so happy to hear that your experience with our staff has been great! We're always here to help at 888-storage.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 679 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.