Extra Space Storage

4.9

Self Storage
Clayton, NC

About this business

Consumer Services Self Storage

Location details

12984 Clayton Blvd, Clayton, NC, 27520, United States

Get directions

Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.9785 reviews

Select a rating

Thomas Creech

Recommended

4 years ago

the staff on site go the extra mile to help. no issues whatsoever. The owners are a different story. they've gone up substantially twice in a period of 1 yr. I have two other units with two different storage facilities and have had them for over 5 years with no increase in price. they claim it's the market which isn't true. it's called corporate GREED. You do the math. a 10x30 started at $415 and went up to $492. I moved into a 10x20 for $211 with 10 feet less. at the same facility.

Business response:

Hi Thomas, Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

Loretta DiSapio Mascia

4 years ago

I wasI was told that I had the first floor unit and I got the third floor instead it cost me hundreds of dollars with extra moving exp

Business response:

Hi Loretta. We're sorry to hear that you experienced an issue during the rental process. We pride ourselves on delivering excellent customer service and will be sure to review your experience internally. Thank you for your feedback. Let us know if we can do anything else to help at 888-storage.