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Extra Space Storage
- Self Storage
- Crystal Lake, IL
About this business
Store your belongings at Extra Space Storage on 201 Virginia Rd in Crystal Lake, IL today. Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, onsite manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a... read more
Location details
201 Virginia Rd, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (561)
RecommendedOffice personal was very helpful , storage super clean There are carts to transfer boxes to storage and good price
Business response:
Thank you for your feedback, Sandra! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
The facility is clean and well kept. It is secure and I am thrilled to be renting from there. However, I do have a big complaint. I rented the unit at $58.00. Four months later the price went up to $73. Okay, it was an introductory offer. However, within one year the price increased to $93. That's a 60% increase in one year. I love the place and I love the service, but I am profoundly disappointed in their pricing!!!!
Business response:
Hi Michelle, feedback is appreciated! We make it a priority to provide clean, well-maintained facilities and are glad to hear your experience reflects that. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.
Great service provided by Chris
Business response:
Thanks for the awesome feedback, Mark! We work hard to meet the expectations of our customers, and we're happy to hear Chris hit the mark for you! Don't hesitate to stop by the office or contact us at (815) 900-9951 if you need anything.
Jennifer was wonderful! Super informative with multiple options to best suit our situation. Very clean and BEST price around! We are very pleased.
Business response:
Thanks for the positive feedback, Amber! We are glad you had a wonderful experience with Jennifer. Don't hesitate to reach out to us at 888-storage if you need anything!
It is very nice super clean I hardly recommend it
Business response:
Hi Jesika, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
Chris was great to work with! He’s very friendly and personable. This facility is clean and well lit. Pricing is reasonable too. Very pleased and would highly recommend!
Business response:
Thanks for the kind words, Sheri! We're glad Chris was great to work with. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (815) 900-9951 if you need anything.
⭐️⭐️⭐️⭐️⭐️I am moving across the country and I needed a storage unit fast while I house hunt. The rental of my unit was quick, painless, and I didn't even have to be in that state to rent my space. I had virtual help along the way and a personal call from the local office to ensure I had no additional questions or needs. It was a pleasant experience and I had so many options at a desirable price to choose from. I highly recommend using this storage facility for all storage needs.
Business response:
Thank you for the excellent rating, Manda! We're happy we were able to provide a smooth rental experience. Thanks for recommending Extra Space Storage! We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions.
Bridget is awesome and it is a clean well run storage facility
Business response:
Hi Joanne, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Bridget reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
bridget is very friendly and great customer service.
Business response:
Hello, Jessica. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 621 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.