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Extra Space Storage
- Self Storage
- Crystal Lake, IL
About this business
Store your belongings at Extra Space Storage on 201 Virginia Rd in Crystal Lake, IL today. Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, onsite manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a... read more
Location details
201 Virginia Rd, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Recommendedvery clean, easy to rent and Bridget was really informative and nice she was very helpful. The space I rented was exactly what I was looking for.
Customer service rep, Bridget Weingart, was professional, courteous and so easy to work with. She explained everything throughly and answered all my questions. I would recommend the Crystal Lake location to anyone who needs storage.
Business response:
Thank you for recommending us, Mary Wallace! We're committed to providing excellent customer service. We're glad Bridget was professional, courteous, and so easy to work with. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
Bridget W. from the Crystal Lake location was very nice and friendly. Extra Space Storage is lucky to have her! The storage unit and facility is clean looking, 100% will keep using for storage.
Business response:
Hi Omar, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Bridget reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
Very friendly service and a very clean facility..
Business response:
Hi Matt, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
Beautiful facility! Bridget was amazing to work with and went the extra mile. She was very helpful, kind, and patient in helping us with this phase of our move. Thank you Extra Space!
Business response:
Thank you for the kind words, Gail. We're glad Bridget was able to help! Our team is here to serve you, so give us a call at (815) 900-9951 if you need any future assistance.
Bridget was awesome! She explained and showed us how to use everything ! The place is super clean and safe!!
Business response:
Thank you for the kind words, Theresa. We're glad Bridget explained and showed you how to use everything. Providing renters with clean and secure facilities is our top priority. Our team is here to serve you, so give us a call at (815) 900-9951 if you need any future assistance.
Great location and clean facility! Bridget was amazing with assisting us during the entire process! Recommend for sure
Business response:
Hi Katie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Bridget reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
The Crystal lake location is clean and very well run. I am so happy 😀.
Business response:
Hi Tammy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by the office if you need anything.
Bridget is the best!! Selling my house after 31 years I have accumulated a lot of stuff. While in between homes I needed a place to store stuff. Lots of stuff!! This is a large facility and I had never rented storage units before. Bridget patiently helped me figure out what spaces I need. Made sure I knew where the units were and how to access them. The facility itself is clean and well lit. So happy I found them!!!
Business response:
Thank you for taking the time to leave your feedback, Bobbi! We're so glad Bridget was patient in helping you figure out what space you need. We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! Call us if there is anything else we can do to assist you!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 764 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.