This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Crystal Lake, IL
About this business
Store your belongings at Extra Space Storage on 201 Virginia Rd in Crystal Lake, IL today. Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, onsite manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a... read more
Location details
201 Virginia Rd, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (560)
RecommendedBridget was awesome! She explained and showed us how to use everything ! The place is super clean and safe!!
Business response:
Thank you for the kind words, Theresa. We're glad Bridget explained and showed you how to use everything. Providing renters with clean and secure facilities is our top priority. Our team is here to serve you, so give us a call at (815) 900-9951 if you need any future assistance.
Facility was over the top clean! Front desk was extremely helpful in choosing the unit that was best suited for my needs and wants!
The Manager Bridgett was very in tune with our Storage needs and found units that were perfect for our needs!
Business response:
Thanks, Debra! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Bridgett was able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!
Great location and clean facility! Bridget was amazing with assisting us during the entire process! Recommend for sure
Business response:
Hi Katie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Bridget reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
The Crystal lake location is clean and very well run. I am so happy 😀.
Business response:
Hi Tammy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by the office if you need anything.
From inquiring to completing my move in at the extra space storage facility in crystal lake was so helpful and polite! The first day I called I was looking for information on hidden fees, and not only were they completely transparent with me about all fees, but they also reserved a spot for me with no commitment. They also invited me in to check out the facility. Once I arrived, Bridget set everything up for me quickly and stress free. She went out of her way to ensure everything was ready for me and that I understood everyt... read more
Business response:
Thank you for the excellent rating, Jakub. We are glad Crystal was able to provide exceptional customer service as quickly as possible. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Thanks for recommending Extra ... read more
Large clean climate controlled unit at a fair price!
Business response:
Thanks for renting with us, Edward! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space customer. Please stop by the office or reach out to us at 888-storage if you have any questions!
Bridget is the best!! Selling my house after 31 years I have accumulated a lot of stuff. While in between homes I needed a place to store stuff. Lots of stuff!! This is a large facility and I had never rented storage units before. Bridget patiently helped me figure out what spaces I need. Made sure I knew where the units were and how to access them. The facility itself is clean and well lit. So happy I found them!!!
Business response:
Thank you for taking the time to leave your feedback, Bobbi! We're so glad Bridget was patient in helping you figure out what space you need. We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! Call us if there is anything else we can do to assist you!
Very friendly, professional and very clean. Easy getting in and out
Business response:
Hi Pam, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 620 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.