Extra Space Storage

Name: Extra Space Storage
Address: 201 Virginia Rd, Crystal Lake, IL, 60014, US
Telephone: (815) 900-9951
Price range: $$
Rating: 5

5.0

★★

499 reviews

|Self Storage|Crystal Lake, IL 60014 United States

201 Virginia Rd, Crystal Lake, IL 60014 United States

(815) 900-9951

https://www.extraspace.com/storage/facilities/us/illinois/crystal_lake/?cid=org::reviews&utm_source=google&utm_medium=organic&utm_campaign=org::reviews

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About

Store your belongings at Extra Space Storage on 201 Virginia Rd in Crystal Lake, IL today. Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, onsite manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

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5.0

★★

499 reviews

5★444

4★15

3★1

2★0

1★0

39 reviews have no rating

Reviews(65)

Google Reviews(434)

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Matt Weingart review for Extra Space Storage

Matt Weingart on Facebook

a year ago

Very friendly service and a very clean facility..

Business Response:

Hi Matt, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything! 

Gail Coel review for Extra Space Storage

Gail Coel on Facebook

a year ago

Beautiful facility! Bridget was amazing to work with and went the extra mile. She was very helpful, kind, and patient in helping us with this phase of our move. Thank you Extra Space!

Business Response:

Thank you for the kind words, Gail. We're glad Bridget was able to help! Our team is here to serve you, so give us a call at (815) 900-9951 if you need any future assistance.

Theresa Brennan-Hornsby review for Extra Space Storage

Theresa Brennan-Hornsby on Facebook

2 years ago

Bridget was awesome! She explained and showed us how to use everything ! The place is super clean and safe!!

Business Response:

Thank you for the kind words, Theresa. We're glad Bridget explained and showed you how to use everything. Providing renters with clean and secure facilities is our top priority. Our team is here to serve you, so give us a call at (815) 900-9951 if you need any future assistance.

tiffany w. on Birdeye

★★

2 years ago

Facility was over the top clean! Front desk was extremely helpful in choosing the unit that was best suited for my needs and wants!

Breana Mitchell Dorn review for Extra Space Storage

Breana Mitchell Dorn on Facebook

2 years ago

Great location. New facility is well maintained and clean. Bridget is friendly, helpful and always asks how everything is going whenever I see her. Highly recommend!

Debra P. on Birdeye

★★

2 years ago

The Manager Bridgett was very in tune with our Storage needs and found units that were perfect for our needs!

Business Response:

Thanks, Debra! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Bridgett was able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything! 

Katie Mitmoen review for Extra Space Storage

Katie Mitmoen on Facebook

2 years ago

Great location and clean facility! Bridget was amazing with assisting us during the entire process! Recommend for sure

Business Response:

Hi Katie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Bridget reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!

Tammy Shimp review for Extra Space Storage

Tammy Shimp on Facebook

2 years ago

The Crystal lake location is clean and very well run. I am so happy 😀.

Business Response:

Hi Tammy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by the office if you need anything.

Jakub Z. on Birdeye

★★

2 years ago

From inquiring to completing my move in at the extra space storage facility in crystal lake was so helpful and polite! The first day I called I was looking for information on hidden fees, and not only were they completely transparent with me about all fees, but they also reserved a spot for me with no commitment. They also invited me in to check out the facility. Once I arrived, Bridget set everything up for me quickly and stress free. She went out of her way to ensure everything was ready for me and that I understood everything. She even followed up with me on move in day to see if I needed anything. It was truly a pain free, positive experience, as she excelled at customer service. The facility was brand new, clean and easy to navigate. Iâ€™d recommend this place to any one, especially if this is your first time renting out a storage unit.

Business Response:

Thank you for the excellent rating, Jakub. We are glad Crystal was able to provide exceptional customer service as quickly as possible. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Thanks for recommending Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!