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Extra Space Storage
- Self Storage
- Birmingham, AL
About this business
Location details
720 Montclair Rd, Birmingham, AL, 35213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedCustomer service was amazing today! The staff was patient and answered all of my question!!! Will definitely recommend all of my family and friends!!
Business response:
Thank you for your review, Teresa! We're thrilled to hear about your positive experience with our customer service.
RecommendedFriendly storage And worker Jeff
Business response:
We are glad to hear that you found our storage facility and worker Jeff friendly. Thank you for your feedback!
RecommendedGreat service! Jeff did a great job guiding me through the process.
Business response:
We're ecstatic to hear that Jeff provided great service guiding you through the process. Thank you for sharing your experience.
RecommendedI have been a customer for a year and I am very happy with my experience so far
Business response:
We are ecstatic to hear about your positive experience with Extra Space Storage. Thank you for being a loyal customer, Donna Rider!
RecommendedGreat place with awesome service!
Business response:
We're overjoyed to hear you had a great experience at Extra Space Storage!
RecommendedI had a great experience with Christy at Exxtra Space Storage while trying to navigate rent adjustments for my unit. Christy was upfront about the pricing differences between online and walk-in rates and clearly explained why a reduction wasn't possible. Despite this, she went above and beyond to offer alternative solutions, including the possibility of moving to a different unit that might better fit my budget. Her approach was both professional and compassionate, showcasing her dedication to finding the best solution for h... read more
Business response:
Thank you so much for your kind words, Austin. We really appreciate you taking the time to share your experience with us. We are so happy to hear that Christy could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! If you have any further questions or need assistance, please don't hesitate to reach out to us at 888-storage.
RecommendedChristy was so professional and very pleasant. She made my experience less stressful, and took the time to answer all of my questions !
Business response:
Hello, Jerry. Thank you for the review. We're so glad Christy could meet your storage needs. Please stop by the office if you need anything!
RecommendedChristy is amazing staff who helped me tremendously for what size for my stuff and how much saving the cost! She is very sweet staff who is very nice and kind to customers!
Business response:
Chun, wow! Thank you so much for taking the time to leave this excellent review! We really appreciate your business and are here to help if you need anything.
RecommendedChristy was amazing very quick service highly recommended!!!
Business response:
Thank you for the kind words, Nnday. We're glad Christy was amazing to work with! Our team is here to serve you, so give us a call at (205) 307-0500 if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 565 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.