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Extra Space Storage
- Self Storage
- Solana Beach, CA
About this business
Location details
545 Stevens Ave W, Solana Beach, CA, 92075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Overall it's a very good facility but it's way under staffed! Previous ownership management had three to four people working there but once extra space storage took it over, they now have only 1 person trying to do three people's job!!
Business response:
Jason, your feedback helps us improve. We appreciate you noting our facility quality while highlighting staffing concerns. Your experience matters to us.
Hello ! Im very happy with there service Sammie was a great help with alll my doubts and questions and she's really patient and glad you have a nice gal working on your team ! Thanks Sammie for all your help definetly will come back !
Business response:
Thank you for sharing your experience Juliee! We're thrilled Sammie provided patient, helpful service with all your questions. We appreciate you!
great service and location. Ask for Philip, great manager and very friendly. i will be using this facility for couple months but planned on using it more for our classic cars
Business response:
Thank you for the review, Marco! We pride ourselves on having a friendly, accommodating staff and are so happy Philip was able to assist you! Please call us at 888-storage whenever you need us.
As a previous employee of Extra Space, I can say with complete confidence that this store was BY FAR one of my favorite locations to work at. Philip, the site manager, is incredibly kind, down to earth, genuine, and always makes an effort to put every customer he interacts with, a priority.
Business response:
Thank you for the kind words, John. We're glad our manager Philip was able to help! Our team is here to serve you, so give us a call at (858) 755-5550 if you need any future assistance. Thank you for choosing Extra Space Storage.
This service here is absolutely amazing! I called feeling very overwhelmed and stressed out due to me moving, not knowing if my unit was going to be large enough and unsure if my movers will be done in time before this location closed. The gentleman here was very patient and walked me through everything I needed to know while making me feel that he had my best interest at heart. I ended up getting a bigger unit and he spent the time to understand what I needed to assist with my move. Needless to say, all the stress and anxie... read more
Business response:
Hi Frances, thank you for your review. We're glad our employee was very patient and walked you through everything you needed to know while making you feel that he had your best interest at heart. Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything!
I've been there for six months and extremely happy with the service. Every time I've left the office, I've been happy. I just moved to a larger unit and can say that each time I've gotten into a unit, it's been dry, clean, and ready to go. Phil, at the front desk, is very knowledgeable and incredibly helpful in estimating the needed size of units. I highly recommend this business.
Extra Space Storage gives great service and is very helpful. Staff is very personable and will handle all your storage needs.
I came in to get a storage unit as I was anticipating having to move out of my apartment soon. I was helped by Cheyenne. She was extremely helpful with giving me quotes on prices of the units and what I may need for my move. I didnt rent any units out at the current time, but she was extremely helpful with giving me the right packing supplies to help me prepare in the next upcoming weeks.
Business response:
Thank you for your review, Luka. We are stoked to hear Cheyenne was extremely helpful! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
I love this place!! I had been having trouble with my former storage facility, And with that in mind, this process was a breeze!! An employee named Philip helped me out, and it was so nice and refreshing to have a positive attitude and experience with a worker who actually wanted to help me out. Definitely coming back!!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 386 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.