Extra Space Storage

Ryan J. 

on Yelp

11 months ago

If I could give zero stars, I would. I rented a unit at Extra Space Storage in Solana Beach (Unit 8165) and found what looks like termite damage inside. When I brought it to the manager's attention, the response was dismissive and defensive. No urgency. No offer to bring in a licensed pest inspector. Just denial and excuses. To make matters worse, they flat-out lied to me about the unit having air conditioning. I called three separate times before signing just to confirm, and every time they said yes. When I showed up, surp... read more

M R. 

on Yelp

3 years ago

Philip and Cheyenne continued to charge me after cancelling and leaving. I followed all rules and out on time, as told by each of them in person they know I've cancelled. was still charged after done with this service. out on time. was told wont be charged again and was paid in full. was here for one month and told need to pay second month too- utilizing this storage unit. It was 5x10 and $50 for fees and the first month then 205/month. Then the third month $205 was taken when it was a 0 balance. Philip and Cheyenne helped m... read more

Gary G. 

on Yelp

4 years ago

This used to be owned by a different company. When the new owner took over the cost of my storage space went up over 20%. I understand a slight increase year over year occurs, but this is ridiculous. Looking for a new storage space now. 

Jenny L. 

on Yelp

4 years ago

Solana Beach storage (who were the best storage company ever) was bought out by Extra Space Storage this year and I have not had a good experience so far. They initially charged me extra for insurance I did not elect, and wouldn't let me remove it unless I came in to the office in person which I did. On top of charging heavy late fees, they randomly increased my rent this month to $500/month from $400. Do not recommend and am looking for a more affordable storage unit.