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Extra Space Storage
- Self Storage
- Surprise, AZ
About this business
Location details
14505 W Grand Ave, Surprise, AZ, 85374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Extra Space Storage and surprise Arizona is the most best experience with a storage facility that I have had. The gentleman at the front desk was very assistive, very helpful & very friendly. He made sure that I understood everything about my unit and the payments. He even forewarned me that the prices doing increase so that would not be a surprise for me! I would not choose any place to do business with! Extra Space Storage is the place to be!
Business response:
Hi Kimberly, thank you for your review. We are happy to hear our team was friendly and knowledgeable to work with. Please give us a call at 888-storage if anything comes up!
Great customer service, quick response to questions and smooth process to get signed up.
Business response:
Thanks, Jr! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!
This is the most well run ESS I ever visited and buying units at auction, I've visited many. The manager Tony deserves both a raise and promotion. He is friendly, very helpful, patient, and on top of things. It was obvious after watching him interact with customers, that he genuinely cares about people. Lastly, I found Tony to be both honest and ethical. No b.s. ESS should look for more people like Tony to run their facilities.
Business response:
Hi Lissa, thank you for your review! We are thrilled to know how friendly, helpful, and patient Tony has been to work with. We appreciate your business and are happy to have you store with us. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Extremely clean and well organized. The storage unit I rented was in great shape. Plenty of parking, multiple entries with three carts for customer use positioned at each door. Pin pad for entry and cameras everywhere. Seems pretty secure. Sign up was fast and efficient.
Business response:
Thank you, Cheryl! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Feel free to reach out any time at 888-storage.
New location...clean, large, and easy access for off loading. What else do you need? Management team was super friendly and accommodating. Highly recommend this location.
Business response:
Hi Michael, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage whenever you need us.
Tony is very thorough, ensures clients understand the process. Showed us to the unit, explained the ins and outs, in addition helped get a unit on the main floor and the process was quick and smooth! Thank you Tony!!!
Business response:
Hi K L, thank you for your review. We're glad Tony is very thorough, ensures clients understand the process, and showed you to the unit. As always stop by the office or call us at 888-storage if you need anything.
The best experience I have ever had with a storage unit rental. Informative and beyond helpful, including customer service that reflected Christmas cheer. Tony is a great manager.
Tony and staff at the Extra Storage Space in Surprise are the BEST! This is an extremely clean, super well maintained, and SAFE storage building. I've had MANY storage units over the years, and NONE can compare to this specific facility.Thank you, Tony, for ALL of your help and professionalism!
The facility is very nice and clean, Caitrin was an excellent help we were able to get my unit handled right away!
Business response:
Thank you for the kind review, Vince. We're glad Caitrin was helpful and great at keeping our property clean! Our team is here to serve you, so give us a call at (623) 377-7201 if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 884 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.