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Extra Space Storage
- Self Storage
- Houston, TX
About this business
Store your belongings at Extra Space Storage on 15500 Vintage Preserve Pkwy in Houston, TX today! Our large selection of storage units, climate controlled units, elevator access, security access to your floor only, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or s... read more
Location details
15500 Vintage Preserve Pkwy, Houston, TX, 77070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedGreat customer service. When we found we needed a larger unit the staff may it so easy to change. Sheri and Faith , a “rock star” were very helpful. Units are very clean there and easy to access. This is the second time I have used this location.
Business response:
We are overjoyed to hear about your positive experience at Extra Space Storage. Thank you for your kind words about our staff and facility.
Very clean, affordable and friendly staff. Management took the time to call after I moved my things in just to make sure I didn't need anything else and answer any questions I had. Never had that from a storage unit before.
Business response:
Thank you immensely for sharing your positive experience with us. We are glad to hear that you found our facility clean, affordable, and our staff friendly. We strive to provide excellent customer service and are always here to help with any questions or needs you may have. Thank you for choosing Extra Space Storage.
The facility was clean, and the prices were right. Easy access.
Business response:
Thank you, Carl! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (281) 376-2891 if anything comes up!
Awesome service by friendly people with a great storage facility!
Business response:
Hi Rasool. Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. We're always here to help with any of your storage needs at 888-storage.
Jennifers great awesome service
Business response:
Clay, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
They have the best customer service. Sam was great. He was quick, knowledgeable and took care of everything with such a friendly manner. Good customer service is such a rare thing these days and something that needs to come back to businesses. Sam is great with that. Extra Space Storage is always very clean and I feel safe there at any hour. I highly recommend this place and I’ve rented storage rooms for years in many areas.
Business response:
Thank you for the kind words, Patty! We're committed to providing excellent customer service. We think Sam is great too! We're glad he was quick, knowledgeable, and took care of everything in such a friendly manner. Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage! Feel free to stop by the office if you need anything!
I love it at Extra Sace, SAM AND JENNIFER are great. And it's always clean 👌
Business response:
Hi Foleco, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sam and Jennifer! Don’t hesitate to call us at 888-storage if you need anything.
Clean storage nice room temperature storage, Jennifer very good working with her energy great
Business response:
Hi Rue, thank you for recommending us. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Jennifer has great energy. Feel free to stop by the office if you need anything!
Excelente servicio, Jennifer es muy atenta, resolvió todas mis dudas, las instalaciones son muy limpias, por supuesto los voy a recomendar. Muchas personas como yo siempre tenemos muy poco tiempo, Jennifer me explicó toda la información que necesitaba muy rápido.
Business response:
Gracias por la excelente calificación, Lily. Nos complace que Jennifer haya podido brindar un servicio al cliente excepcional lo más rápido posible. Pase por la oficina o llámenos al 888-almacenamiento si hay algo más que podamos hacer por usted.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 609 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.