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Extra Space Storage
- Self Storage
- Oakland, CA
About this business
Location details
2615 E 12th St, Oakland, CA, 94601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 8:00 p.m. | |
| Tue | 06:00 a.m. to 8:00 p.m. | |
| Wed | 06:00 a.m. to 8:00 p.m. | |
| Thu | 06:00 a.m. to 8:00 p.m. | |
| Fri | 06:00 a.m. to 8:00 p.m. | |
| Sat | 06:00 a.m. to 8:00 p.m. | |
| Sun | 06:00 a.m. to 8:00 p.m. |
Chelsea was phenomenally professional, helpful and informative today!! I am new to the storage industry norms, and she answered all of my questions - plus she provided exceptional guidance to secure the type of unit I needed - even though it didn't seem like her site could provide it. I am very grateful for her assistance!
The people treated me very well and were super great at accommodating my needs. They also keep the place very clean and safe.
First timer buying a storage, loved the property. Staff very kind, I was assisted by Michelle H. who was very helpful and patient . Definitely recommend coming back .
Great experience! Truly the kindest, sincere assistance I could have ever imagined. Chelsea L. is the BEST and deserves a raise!! And NO, I've never met this woman before.
Business response:
Thank you for your kind words! Chelsea L. truly appreciates your feedback. As always, give us a call at 888-storage if you need anything.
The service I received was just outstanding the lady at the desk Kenya had nothing but a positive attitude the entire time helping my stress of getting a storage space for the first time. 10/10 would recommend if your looking for a good storage spot!
This is regarding vehicle storage/parking. The lady here was very friendly and very helpful, but I simply couldn't leave my vehicle here. It's not a safe location and the fence wasn't very secure. I decided I wasn't comfortable even leaving it overnight, much less storing it there long-term. It may be better than leaving it on the street, but not by much. The people working there are great though!
Business response:
Hi Michael, thank you for your feedback. We're glad our employee was very friendly and very helpful. Don't hesitate to reach out at 888-STORAGE if you need anything!
Friendly staff and I felt safe leaving my things at this storage location. Definitely recommend this location!
The Manager Alicea was super attentive and very helpful during our move out! I have been with previous storage company before Extra Space took over and wow!!! You can see how they cleaned this place up! Yes, before they took over it was a mess and had some issues. But as I was moving out I saw pest control spraying and they changed out all new doors. You can see they are putting the effort in making it better. I highly recommend Alecia we were in H09 a outdoor unit. For safe keeping from outside extremities, I recommend ren... read more
Business response:
Hi Christina, Thank you for taking the time to leave your feedback! We pride ourselves on having an attentive, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Alicea! We appreciate your kind words. It's wonderful to know the cleanliness of our property met your expectations. We're so happy to hear we have your recommendation! Please give us a call at 888-storage if anything comes up!
Alicia helped out today she was very sweet and extremely helpful. The location is very clean and well tooken care of.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 408 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.