Extra Space Storage

4.3

Self Storage
Oakland, CA

About this business

Consumer Services Self Storage

Location details

2615 E 12th St, Oakland, CA, 94601, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 7:00 p.m.
Tue	08:00 a.m. to 7:00 p.m.
Wed	08:00 a.m. to 7:00 p.m.
Thu	08:00 a.m. to 7:00 p.m.
Fri	08:00 a.m. to 7:00 p.m.
Sat	08:00 a.m. to 7:00 p.m.
Sun	10:00 a.m. to 4:00 p.m.

4.3427 reviews

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Mathew L.

2 years ago

DO NOT RENT HERE - Our storage unit was robbed and they refused to cover the items or help us with anything. This is an extremely unprofessional and irresponsible storage place. I'm on the phone with Isaac their site manager and he did nothing for us. And the district manager was out of office. You are warned not to store here. If I could give negative 5 reviews I would.

Business response:

Thank you for leaving a review, Mathew. We take securing your belongings seriously. We value you as a customer and will be sure to pass your feedback along. Please stop by our office if you have questions regarding your concerns.

Steve S.

4 years ago

High theft location, if you love your belongings do not rent any of your stuff here or any storage near by. All my belongings were stolen and the storage manager will tell you we are not responsible for theft just like your apartment the landlord is not responsible if you stuff is broken into so stay away. There are many other safe public storages somewhere else and not in E.12th St Oakland and 29th Ave. Horrible location and dangerous

Business response:

Hi Steve, securing your belongings is a top priority for us. For that reason, we require our customers to have some form of insurance to protect their belongings in case damage outside of our control occurs. We value you as a customer and are happy to discuss this with you in more detail. Give us a call at 888-STORAGE.