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Extra Space Storage
- Self Storage
- Van Nuys, CA
About this business
Location details
15500 Erwin St, Van Nuys, CA, 91411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 8:00 p.m. | |
| Tue | 06:00 a.m. to 8:00 p.m. | |
| Wed | 06:00 a.m. to 8:00 p.m. | |
| Thu | 06:00 a.m. to 8:00 p.m. | |
| Fri | 06:00 a.m. to 8:00 p.m. | |
| Sat | 06:00 a.m. to 8:00 p.m. | |
| Sun | 06:00 a.m. to 8:00 p.m. |
I came in to find a storage solution for a client's 20 foot RV. Storage like that is a challenge to find in Los Angeles! This location is at the end of Erwin, a pretty quiet semi-residential street & Costco is right across the light at Sepulveda Blvd, the major cross street. The 405 freeway exit Burbank Blvd is a very short driving distance away. Luckily this location has an open rooftop with 10'x20' and 10'x35' parking spaces. Each space backs up against a fence or wall, so vehicles are parked next to each other, but n... read more
Business response:
Thank you for your wonderful feedback! Anthony's detailed, patient service and our rooftop RV spaces clearly met your client's needs perfectly.
My experience at Extra Space Storage was absolutely outstanding! Rodrigo helped me over the phone and went above and beyond to make sure I found the perfect storage unit. He reassured me every step of the way and gave fantastic advice and he was 100% right! I'm extremely happy with the unit I chose. When I arrived, Deserie at the front desk was incredible! She had such an amazing vibe , super friendly, professional, and genuinely fun to talk to. She made the entire process quick, smooth, and actually enjoyable. The facili... read more
Business response:
We are overjoyed to hear about your outstanding experience! Rodrigo and Deserie truly made your storage journey exceptional. Thank you for recommending us!
This is a a clean location, lowkey area, very helpful. Got a unit with in minutes. Property manager was very helpful
Look for Cleber Santos! Great guy, he was very knowledgable and extremely helpful! Thank you very much
Business response:
Thank you for your review. We deeply respect your feedback. We're glad Cleber Santos was able to assist you effectively.
I have been a customer here from the time it has been opened. I must say your Mr.kaveh, Great employee, very helpful, smart, A problem solver, you need more people like him with initiative and he is quick on his feet. Ask for him when you go in
Business response:
We deeply respect your feedback and truly appreciate your long-standing loyalty as a customer since our opening. Thank you for taking the time to highlight Mr. Kaveh's exceptional service. It's wonderful to hear that you find him helpful, smart, and quick to solve problems. We're proud to have team members like Mr. Kaveh who take the initiative and provide outstanding customer service. Your recommendation for others to ask for him is a testament to his dedication and skills.
Great staff! Kevah was very helpful showing me all the options available. Got just what I needed! Thanks!
Business response:
Your review is appreciated! We are glad to hear that Kevah was helpful in finding the right storage option for you. Thank you for choosing Extra Space Storage!
Angel was very help with getting me the perfect size unit. Thank you so much for all your help
Business response:
Thank you for your review, Tutti P.! We deeply cherish your feedback and are glad Angel was able to assist you with the perfect unit size.
Great customer service! I felt taken care of from start to finish with the office staff.
Business response:
Hi Christyl, thanks for your review. We are happy to have you store with us. As always, give us a call at 888-storage if you need anything.
Kaveh Dastranj was a very big help on move in day. The unit looks good. Clean environment. If you come by work with Kaveh
Business response:
Hi Daniel, thank you for your review. We're glad Kaveh Dastranj was able to help! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 769 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 8:00 p.m.