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Extra Space Storage

4.8

About this business

Location details

1972 US-183, Leander, TX, 78641, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.8396 reviews
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Bob J.'s profile image
Bob J. 
rating
3 years ago

They offer a free month but after you pay all their fees and buying a lock plus there insurance that so call free month is only a few dollars less than their monthly rate. They charge a premium for their locks which you have to buy from them that I could purchase on Amazon for less. Or is it they have a master key for the locks so their employees can enter without the customer knowledge. I was told they do not like it when the customer uses a second lock that wasn't purchase from them. Their minimum insurance charge is $11... read more

Business response:

Hi Bob, thank you for taking the time to leave us a review. We strive to provide 5-star service to every customer that walks through our doors and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review internally and make any necessary adjustments. We would love the chance to speak with you further about your concerns. Can you please call us at 888-storage? 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 396 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.