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Extra Space Storage

3.0

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Location details

580 New Park Ave, West Hartford, CT, 06110, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
3.0592 reviews
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David T's profile image
David T 
2 years ago

On 5/26/23 I was assisted by Dawn B at the 521 Young St Tonawanda NY location and was provided 5 star customer service Dawn was very polite and professional she took the time to show me to my unit and had me on my way in about 15 mins. I've been a Life Storage customer off and on since 2016 and every rep has been pleasant to work with. 

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Donald P 
2 years ago

I received fast, friendly and excellent service on yesterday at the location on Jefferson highway in Baton Rouge, La. The person waiting on us was Brandon Washington. Again, he did an excellent job of helping us choose a unit, going over the paperwork and explaining the price and monthly payment. Brandon also walked us back to the unit and explained the lock and key process. He also engaged us in great conversation while we were being waited on. We left there feeling like we had just had a great experience! 

Henry B's profile image
Henry B 
2 years ago

I contacted the facility located at 2122 Colvin Blvd, Tonawanda, NY and was assisted by Doug, the Manager. I explained to him that this was my first time renting a storage unit and some of the items I would be storing. He kindly explained to me all of my options and suggested a Unit size. All said and done, I reserved a unit. Once I arrived, Doug once again clarified my reservation and took me on tour of their facility. I was extremely impressed by the layout, security and knowing that it was a Drive-In facility. I will be r... read more

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Dennis K 
2 years ago

Clean, convenient and secure storage facility. The personnel, Maurice and Nicky, were knowledgeable, professional and pleasant. A+ in all regards! 

Tina B's profile image
Tina B 
2 years ago

Jessica made the process super quick and easy. She explained everything thoroughly and answered all my questions. Highly recommend. 

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Kirra 
2 years ago

Super quick and easy. The lady at the check in was helpful. Very happy with the process! 

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Sharon S 
2 years ago

Doug was such a kind man. He told us all about the construction of the new facility and personally showed us to our storage space. The facility is spotless and all is well organized. I would highly recommend this property and Life Storage. This is our second year with the company and we are very pleased. 

Frances M's profile image
Frances M 
2 years ago

Great service..always friendly and helpful...Tonya explains everything and makes it easy to understand... 

Ken M's profile image
Ken M 
2 years ago

I have had many storage spaces and used many different companies thru the years, but I knew this was a great place as soon as I met Mao in the office. I had called ahead to a booking person but when I arrived, Mao greeted me by my name correctly and had all of the information I had given over the phone ready to go. Mao is the epitome of customer service and I’m happy I used Life Storage! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 3 star rating with 592 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.