This profile has been claimed by the business owner or representative.
Eye Q Optique
- Optometrists
- Chicago, IL
About this business
Location details
709 S Seeley Ave, Chicago, IL, 60612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I had to do a retake of my eye exam then it was a delay on my order to get back in stock
Business response:
We apologize for the inconvenience, Veronica. We strive to provide efficient service and will work on improving our processes to ensure a better experience for you in the future. Thank you for your feedback.
I was emailed that I was going to receive my eye contact prescription but never received it. I feel like I got scammed. I went tried the contact sample everything was good I approved. They wanted me to come back because the doctor “changed” the prescription without consulting to me first even though my first prescription worked perfectly. I didn’t have time to keep going back and forth. That’s when I was finally emailed 2-3 weeks later that they were going to make an exception and send my contact prescription but was never r... read more
Business response:
We apologize for the inconvenience you experienced, Karen. Please contact us at (312) 736-0500 so we can address your concerns and make things right. Thank you for bringing this to our attention.
The prices are too high and doesn’t mater the cupón from school that my son received; The glades from him never had been used Him doesn’t like, him is using the old ones.. And the mines are really bad quality because are now very unadjusted!! And I don’t like the division in the middle , no no no I’m so sorry. The agent was very nice, the policy are so bad…
Business response:
I'm sorry to hear about your experience at Eye Q Optique. Thank you for taking the time to give us feedback.
Frequently asked questions about Eye Q Optique
How is Eye Q Optique rated?
Eye Q Optique has a 4.5 star rating with 473 reviews.
When is Eye Q Optique open?
Eye Q Optique is closed now. It will open tomorrow at 9:00 a.m.