Family Care Center - Franklin's cover image

This profile has been claimed by the business owner or representative.

Family Care Center - Franklin

4.7

About this business

Location details

5030 Carothers Pkwy, Ste 120, Franklin, TN, 37067, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.7374 reviews
Select a rating
Susan B.'s profile image
Susan B. 
a year ago

Anne Understands my situation & has a plan to move forward with it. 

Business response:

Hi, Susan. Thank you so much for leaving us a stellar review! 

Aubrey Farmer J.'s profile image
Aubrey Farmer J. 
a year ago

Anne asked pertinent questions and was a superb listener. 

Business response:

Hi, Aubrey. We are thrilled with your positive review! 

Susan B.'s profile image
Susan B. 
a year ago

Working with Alex. She inspires confidence in her advice. Gail creates an environment that helps you relax. Amy has been a great support system throughout this process. 

Business response:

Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Jay M.'s profile image
Jay M. 
a year ago

My only problem with my experience was the idea that I needed to be clinically diagnosed with something in order for insurance to pay. I don’t like the idea of that , so will not be using Family Care Center just for that reason. The counselor was very nice. 

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (615) 623-4637. 

Janet B.'s profile image
Janet B. 
a year ago

Karl has given insights to help with our marriage. He listens to us both and points out how we can be more respectful to each other. 

Business response:

Hi, Janet. We appreciate the kind words! 

Robin T.'s profile image
Robin T. 
a year ago

Amazing as always! Deeana is like no other I have ever experienced. She really dug deep early on into all medical history before ever prescribing any meds. 

Business response:

Hi, Robin. Your feedback is highly appreciated. Thank you for the review! 

Robert H.'s profile image
Robert H. 
a year ago

Great helped make appointment 

Business response:

Hi, Robert. Thank you so much for leaving us a stellar review! 

Carol S.'s profile image
Carol S. 
a year ago

My therapist is great, everyone is friendly, and the billing always seems to be correct, but their software systems are pretty annoying. The check-in system asks way too many questions and displays personal information on a public screen, then doesn’t give you a way out other than cancelling. (I’m sure there’s one specific way to do it “right” but I’ve never stumbled upon it.) 

Business response:

Hi, Carol. We are thrilled with your positive review! 

Maria Lopez F.'s profile image
Maria Lopez F. 
a year ago

Ms. Taylor is extremely helpful and professional. I have enjoyed working along her side so far. 

Business response:

Hi, Maria. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Family Care Center - Franklin

How is Family Care Center - Franklin rated?

Family Care Center - Franklin has a 4.7 star rating with 374 reviews. 

When is Family Care Center - Franklin open?

Family Care Center - Franklin is closed now. It will open on Monday at 8:00 a.m.