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Family Care Center - Franklin

4.7

About this business

Location details

5030 Carothers Pkwy, Ste 120, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.7289 reviews
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Michael Z.'s profile image
Michael Z. 
5 months ago

Karl’s been helping and giving great advice on working through life problems, thank you! 

Business response:

Hi, Michael. Your feedback is highly appreciated. Thank you for the review! 

Susan B.'s profile image
Susan B. 
6 months ago

Anne Understands my situation & has a plan to move forward with it. 

Business response:

Hi, Susan. Thank you so much for leaving us a stellar review! 

Aubrey Farmer J.'s profile image
Aubrey Farmer J. 
6 months ago

Anne asked pertinent questions and was a superb listener. 

Business response:

Hi, Aubrey. We are thrilled with your positive review!  

Susan B.'s profile image
Susan B. 
7 months ago

Working with Alex. She inspires confidence in her advice. Gail creates an environment that helps you relax. Amy has been a great support system throughout this process. 

Business response:

Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Jay M.'s profile image
Jay M. 
7 months ago

My only problem with my experience was the idea that I needed to be clinically diagnosed with something in order for insurance to pay. I don’t like the idea of that , so will not be using Family Care Center just for that reason. The counselor was very nice. 

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (615) 623-4637.  

Janet B.'s profile image
Janet B. 
8 months ago

Karl has given insights to help with our marriage. He listens to us both and points out how we can be more respectful to each other. 

Business response:

Hi, Janet. We appreciate the kind words!  

Robin T.'s profile image
Robin T. 
8 months ago

Amazing as always! Deeana is like no other I have ever experienced. She really dug deep early on into all medical history before ever prescribing any meds. 

Business response:

Hi, Robin. Your feedback is highly appreciated. Thank you for the review! 

Robert H.'s profile image
Robert H. 
8 months ago

Great helped make appointment 

Business response:

Hi, Robert. Thank you so much for leaving us a stellar review! 

Carol S.'s profile image
Carol S. 
9 months ago

My therapist is great, everyone is friendly, and the billing always seems to be correct, but their software systems are pretty annoying. The check-in system asks way too many questions and displays personal information on a public screen, then doesn’t give you a way out other than cancelling. (I’m sure there’s one specific way to do it “right” but I’ve never stumbled upon it.) 

Business response:

Hi, Carol. We are thrilled with your positive review!  

Frequently asked questions about Family Care Center - Franklin

How is Family Care Center - Franklin rated?

Family Care Center - Franklin has a 4.7 star rating with 289 reviews. 

When is Family Care Center - Franklin open?

Family Care Center - Franklin is closed now. It will open at 8:00 a.m.