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Fast Pace Health Urgent Care - Alabaster, AL
- Urgent Care
- Alabaster, AL
About this business
Location details
9149 Hwy 119, Alabaster, AL, 35007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Staff was great, wait was incredibly long
Refused to give me a drug test, stating they didn’t know hiow and refused to call anyone. Took an hour to tell me that.
I went there last night they gladly took your money, never sent my prescription to pharmacy, then Robin (the director of the practice) won’t refund my money and rudely hung up on me. Poor customer service and poor healthcare being provided to the community! You’ve been warned!
Only visited for a urine sample, however I was disappointed with the wait time after making an appoint still had to wait as if I was a walk in so registering for appointment was a waste of time. Also I pre registered and arrived and still had to do hard copy of registration
FAst and efficient
Business response:
Steve, it was a pleasure serving you and we look forward to providing more great care in the future! 🏥😊
Everyone is very nice and welcoming. I love being able to schedule appointments online.
My experience was wonderful. Everyone was friendly and helpful. Being able to do your paperwork online and getting checked in online is great. If I have any more issues, I surely will be back at this place. I don’t remember everyone’s name, but everyone I encountered was super nice from the front counter to the nurses to the PA that assisted my issue. Thank y’all for making this such a pleasant experience.
Business response:
Brenda, Thank you for your review! We value your input and encourage you to let us know about your future experiences with us. ⭐️😋🌟
It’s not the worst experience I’ve had but it wasn’t great. Super awkward.
Business response:
Gabrielle, we’re sorry to hear of your less than satisfactory experience with Fast Pace Health and hope you will accept our apologies. Being known for our great care and friendly staff, it came as a surprise. Would you like to speak to patient services regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health
Frequently asked questions about Fast Pace Health Urgent Care - Alabaster, AL
How is Fast Pace Health Urgent Care - Alabaster, AL rated?
Fast Pace Health Urgent Care - Alabaster, AL has a 4.4 star rating with 921 reviews.
When is Fast Pace Health Urgent Care - Alabaster, AL open?
Fast Pace Health Urgent Care - Alabaster, AL is closed now. It will open tomorrow at 8:00 a.m.