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Fast Pace Health Urgent Care - Columbia, TN
- Urgent Care
- Columbia, TN
About this business
Location details
600 James M Campbell Blvd S, Columbia, TN, 38401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I got seen by dr very professional reception nice but got my name wrong it took pharmacy a extra half hour to straighten out wasn’t feeling well had to sit in drive thru hope didn’t send in wrong name to insurance just need more training at front desk
It was a bit of a wait but it was overall ok I went in for tick bites I would have like to get something for the itching but I did get antibiotics
Business response:
Kimber, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
Everyone Did Great
Well one of the doctors couldn’t read my sons oxygen levels and told me to go to the ER which we did but also had a bad experience because one of the male doctors told me if I go home I’m gonna end up with a dead baby if I don’t take him to the ER I was not okay with him telling me that. I’m not sure who the doctor was but he wore glasses and definitely needs a talk to about saying that to a mother about their child. My child was fine.
Business response:
Carson, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
Well first off you have to check in on a tablet by the front door, which there’s only one so you have to wait until the person or people in front of you finish inputting their information, and I think that’s not very personal with the patient. Then you get called to the front desk to make payment, which being self pay was very expensive for people like me that do work but doesn’t make much money is hard to pay for, then you have to wait to be called back. Once I was called back, I was swabbed with two q-tips up my nose, neve... read more
Business response:
Danelle, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
. The provider made me feel like I was a bother and wasting his time. Acted annoyed when I said I was breast feeding. Provider like him are why I hate seeing male providers. Curious if he would treat a man as poorly as he treated me... or maybe that's how he treats everyone. He spoke so fast it was so hard to even understand what he was saying.
Business response:
Autumn, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
After my second visit yesterday afternoon, I don’t think you want an opinion from me today!!!!
Receptionist was very nice. Nurse was professional and ask appropriate questions for why I was there. Doctor was professional and listened to me. Everything was clean and my wait time was great. I was impressed for a walk in clinic.
Business response:
Sheila thank you for your positive feedback. We are committed to supporting everyone on their health journey and are always pleased to hear about great experiences. #FastPaceHealthy 🏥
Outstanding service , very professional and answered all my questions. They did not rush through the evaluation. Very impressed!!
Frequently asked questions about Fast Pace Health Urgent Care - Columbia, TN
How is Fast Pace Health Urgent Care - Columbia, TN rated?
Fast Pace Health Urgent Care - Columbia, TN has a 4.4 star rating with 637 reviews.
When is Fast Pace Health Urgent Care - Columbia, TN open?
Fast Pace Health Urgent Care - Columbia, TN is closed now. It will open at 1:00 p.m.