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Fast Pace Health Urgent Care - Crossville, TN
- Urgent Care
- Crossville, TN
About this business
Location details
665 N Main St, Crossville, TN, 38555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Very fast service and very helpful
Business response:
Thank you, Robert, for all the stars! - Fast Pace Health - Crossville 🌟🌟🌟🌟🌟
I was bringing in 3 sick clients on a rainy day; 1 in a wheelchair and 1with a walker. No one from front desk offered any assistance with holding a door open or helping with checking all 3 in. Everyone knows the check-in process there is all done by the patient. All demographics even putting in pics of your ID and insurance is done by patient. The receptionist is useless! She was not only unhelpful but rude with our group and other patients as well. I met a lady there who said she lives in Crossville but goes to the Fast P... read more
Business response:
Donna, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Literally the rudest most miserable people work behind that counter. Every time you go there they’re going to be rude, it never fails. Also, not sure who answers the phone when you call for test results but she could use some prayers for how miserable she is. 🙏
Business response:
Desirae, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Walk I’m told Hour wait! Was not happy. I was extremely sick and could not hold my head up!!! Finally got to go back the nurse did her part and then the NP came in!! Finally someone listened to me about my health!!! She talked and got me medicine called in and today I’m starting to feel better. I don’t think there should be a HOUR WAIT!!
Waited a whole hour and 15 minutes for you to tell me that you can’t help me.
Business response:
Virgil, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Wasn’t fast paced but the people were friendly
Sabrina was great at the front desk very welcoming and actually greeted me!! Stopped what she was doing to take the time to give me directions. Jennifer was my nurse and made me feel at ease even though I was in a lot of pain. My provider Amanda and hope knew exactly how to treat me properly and sympathized with the pain I felt due to a kidney stone! I have been using you all for my urgent care needs for 6+ years now and I am very grateful to have you all in the community. Keep up the great work!!
I have been using Fastpace for 6+ years and have never had a bad experience. From the time I walk in the front doors to the time the provider is done with my visit I have always felt welcomed and heard and have always received excellent care. Thank you for being part of our community and giving the proper care patients deserve.
Business response:
Evan, we really appreciate you taking the time to share your feedback. Our team is dedicated to ensuring the best possible experience for our patients. Thank you for the five-star rating. ⭐️⭐️⭐️⭐️⭐️
Will not be back charge my insurance and also myself more than my copay
Frequently asked questions about Fast Pace Health Urgent Care - Crossville, TN
How is Fast Pace Health Urgent Care - Crossville, TN rated?
Fast Pace Health Urgent Care - Crossville, TN has a 4.5 star rating with 1,884 reviews.
When is Fast Pace Health Urgent Care - Crossville, TN open?
Fast Pace Health Urgent Care - Crossville, TN is closed now. It will open tomorrow at 8:00 a.m.