Fast Pace Health Urgent Care - Danville, KY

4.4

Urgent Care
Danville, KY

About this business

Healthcare Medical Centers Urgent Care Walk-in Clinics

Location details

1591 Hustonville Rd, Danville, KY, 40422, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 6:00 p.m.
Sun	8:00 a.m. to 6:00 p.m.

4.41,257 reviews

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ROGER P.

3 years ago

My concerns were addressed with great care.

Kayla B.

2 weeks ago

FAST PACE URGENT CARE IN DANVILLE KY IS FUCKING USELESS INCOMPETENT AND HAVE NO COMPASSION WHATSOEVER!!! THEY ARE THERE FOR A PAYCHECK NOT YOUR WELLBEING!!! AMBER WEEKS HIGH FIVED A COWORKER AFTER REFUSING TO HELP MY SON!!! Disgusting!!!! SHE NEEDS TO BE FIRED!!! THIS IS TWO WEEKS AFTER SHE RUSHED ME OUT WITHOUT ADDRESSING ANY OF MY CONCERNS ABOUT MY SERIOUSLY HURT SHOULDER!!! DIDNT DO ANYTHING AND DINT ORDER ANY IMAGING AND SENT IN SCRIPTS SHE KNEW WAS OVER THE COUNTER STRENGTH AND NOT COVERED SO I COULDNT GET IT ALL BECAUS... read more

Business response:

Kayla, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-

Elizabeth D.

3 weeks ago

Staff was nice but the lady who did the blood draw needed more instruction before being allowed to to draws (nervous, admitted she had not one in a very long time, could not tie a tourniquet, and missed the first stick, had to “fish” for the vein which is considered bad practice), no one called back with results. I had to keep calling for them. I don’t even know if I had a stomach bug or if my medicine was the issue as the person on the phone could not explain my labs.

Business response:

Elizabeth, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-

Delphine Jackson F.

2 months ago

The secretary was not friendly at all. Know hello when you enter the establishment. She was not helpful just sitting at the computer. Not engaging with me. The nurse practitioner was ok. Just not the friendness. Will not be back. I give it a 1.

Business response:

Delphine, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-

Kristy W.

2 months ago

The wait was well over an hour. When I arrived there was only one person in the waiting room. At least two people that signed in after me, that were not emergencies, were seen before me and left while I still waited. The nurse that did my vitals was efficient and nice.

Business response:

Kristy, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.

Lanny L.

3 months ago

Your staff did a great job. They were knowledgeable and very friendly. They gave me something to remedy my situation. Didn’t have a long wait to see the doctor either.

Business response:

Thank you for your feedback. We're pleased to hear that our team's dedication to quality care resonated with you.

Ramona B.

4 months ago

I registered online for my appointment so I got there and checked in about 5 minutes before. A patient (walk in) that was after me got called back before me. Waited about 45 minutes to get called back. Got tested for flu and covid and was told it would take about 15 minutes for results but it was another 30-40 minutes before the doctor came in and she was with me maybe 5 minutes.

Business response:

Ramona, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.

Tyler S.

5 months ago

Only issue is that it takes so long to wait for it people sitting in the waiting room whining about colds instead of resting at home.

Izzabella B.

6 months ago

The nurse unjustly accused me of concealing something in my pants during my drug test. I had absolutely nothing on me, and her baseless accusation made it clear that I was being unfairly singled out. She then stated that I could “take out whatever was in my pants and urinate” or be automatically failed, which was completely inappropriate and unprofessional. As I exited, she proceeded to speak negatively about me to other staff members loud enough for me to hear. This behavior is unacceptable for any medical professional. I w... read more

Business response:

Izzabella, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.