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Fast Pace Health Urgent Care - Danville, KY
- Urgent Care
- Danville, KY
About this business
Location details
1591 Hustonville Rd, Danville, KY, 40422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
My concerns were addressed with great care.
Only issue is that it takes so long to wait for it people sitting in the waiting room whining about colds instead of resting at home.
The nurse unjustly accused me of concealing something in my pants during my drug test. I had absolutely nothing on me, and her baseless accusation made it clear that I was being unfairly singled out. She then stated that I could “take out whatever was in my pants and urinate” or be automatically failed, which was completely inappropriate and unprofessional. As I exited, she proceeded to speak negatively about me to other staff members loud enough for me to hear. This behavior is unacceptable for any medical professional. I w... read more
Business response:
Izzabella, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Awful! I was checked into my appointment and was waiting for the provider to come in when I was told that I could not receive care unless I paid directly for the visit. I have Anthem insurance! There was no reason to deny me service. It feels like fraudulent practice to me. Anthem even said it should have been covered!! I left the office after refusing to pay cash while all of the staff were staring at me.
Business response:
Barbara, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Person working the front desk wasn’t welcoming and generally acted like they didn’t want to be there. The check in process is cumbersome.
Business response:
Phillip, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Took too long to come back in room
Business response:
Reagan, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Very rude nurse practitioner. We were in the office for no more than 5 minutes and were told she could either do a flu or covid test. If we chose not to do that nothing else their office could do. Temp was not taken, ears not checked. Only listened to breathing. Told us we needed to go to ER or regular doctor if we needed more answers. Never had an experience like this at any UTC.
Business response:
Campbell, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Go for drug test for work No greeted Got tgere around 1030in the morning got finished around 12 noon no personal time about as friendly as a piece of toast should not take that long to pee in a cup
Business response:
Rebecca, we pride ourselves on our quality service and the high-quality standards we strive to maintain. Can we connect with you to discuss your experience? Please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Had 838a appointment. Arrived early to finish paperwork. Waited till 9a to be called back. Were they that far behind so early?
Frequently asked questions about Fast Pace Health Urgent Care - Danville, KY
How is Fast Pace Health Urgent Care - Danville, KY rated?
Fast Pace Health Urgent Care - Danville, KY has a 4.4 star rating with 1,168 reviews.
When is Fast Pace Health Urgent Care - Danville, KY open?
Fast Pace Health Urgent Care - Danville, KY is open now. It will close at 8:00 p.m.