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Fast Pace Health Urgent Care - Dyersburg, TN
- Urgent Care
- Dyersburg, TN
About this business
Location details
750 US-51, Dyersburg, TN, 38024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I come every year for steroid shot cause of mold and yesterday he said they are no longer allowed to give them never seen this man before I come all the time . Waste of time and loss. 25.00 dollars for nothing so now I’ve gotta go to doctor and pay again just to get shot to clear this mess up I can’t take over-the-counter medicine cause of blood pressure so I always have to go get shot
Business response:
Angela, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
We presented for care due to a significant, unmanageable fever. While I was speaking with the receptionist-who was courteous and helpful— a nurse named Blair entered late and interrupted our conversation. Without context, she stated, "Fever is good. It's still going to be a bit of a wait." This comment was made as though I lacked medical understanding and as if I had been complaining about wait time, which I was not. The remark did not align with the discussion that was taking place. Once we were brought to the exam room, th... read more
Business response:
Jackson, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Provider excuse my daughter from school on for two days. My daughter starting vomiting on day two and when I reached out I was told by the provider to send her to school vomiting because she would not extend her school note
Business response:
Raelynn, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
We were the first patient there and still had to wait over 30 minutes. I think that’s ridiculous. We eventually ended up at the ER.
Business response:
Michael, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
I was there three and half hours before being seen then nurse comes in said my test results didn’t show anything then I asked what test results so i took it like they were just trying get me out of there so she sends girl back in she has two que tips puts but half way in my nostril walks out nurse cums back no result says I can see your sick finally give me antibiotics.
Business response:
Marty, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Very courteous and professional!
The wait wasn’t long and everyone was very nice and professional.
Business response:
Thank you for your feedback. We're pleased to hear that our team's dedication to quality care resonated with you.
The receptionist was superb. The nurse was thorough and kind and did a great job! The NP on duty didn’t spend 3 minutes in my room. He didn’t answer any questions. He seemed uninterested
The reception greeted us at the window with “We aren’t taking walk-ins.” They was 90 minutes before closing and there only a mother and her children in the waiting room. We left the facility and sat in the parking lot and looked on line and it said that walk-ins were available and could be in 11 minutes after arrival. Then we went online and there were numerous appointments left before 8 o’clock and we chose one and return to the facility. At that point we were told that we had to pay a $60 co-pay, which we informed them t... read more
Frequently asked questions about Fast Pace Health Urgent Care - Dyersburg, TN
How is Fast Pace Health Urgent Care - Dyersburg, TN rated?
Fast Pace Health Urgent Care - Dyersburg, TN has a 4.5 star rating with 716 reviews.
When is Fast Pace Health Urgent Care - Dyersburg, TN open?
Fast Pace Health Urgent Care - Dyersburg, TN is open now. It will close at 6:00 p.m.