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Fast Pace Health Urgent Care - Fayetteville, TN
- Urgent Care
- Fayetteville, TN
About this business
Location details
1321 Huntsville Hwy, Fayetteville, TN, 37334, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I went to this clinic in August 2021, suspecting covid. I was unaware at the time, but my insurance had been terminated. Fast pace took my card and accepted me anyways. I was given a covid/strep/flu test, now I have an 800 dollar bill.
Incompetence + incredible price gouging and code errors. Refusal to communicate. Went in for animal bite and NP Clinic Director gave me a tetanus shot and antibiotic Rx - a prescription for the ONLY medicine I’d documented an allergy to on their New Patient intake form. They charged MediCare $828. for my visit: $677. “New Patient” office visit $ 93. Tetanus medicine $. 68. Injection Administration Wrote letters to Clinic Dir., RegionaL Mgr., wrote customer service, called clinic. They refused to CORRECT the (denied)... read more
I’m only here for a drug test for a job! I shouldn’t be having to wait almost an hour now! They’ve only called one person back since I been here and there’s about 15 other people in the waiting room waiting to be seen! This is ridiculous!!
Business response:
Shaniece Sanders, I'm very sorry to hear about your experience. We strive to get to our patients quickly, but sometimes even our wait times increase. We hope to better and more quickly serve you in the future. - Fast Pace Health Urgent Care (Fayetteville)
i went in there to wait on my daughter no one in there had a mask on they asked me if i wanted one o told them that I have a medical condition that prevents me from wearing one but yet they still wanted me to wait my truck i wouldn't go back in there if they paid me with there double standards bull
Business response:
Every company makes mistakes — Face Pace is no exception. We strive to always put our customers first, and we want to fully understand your experience with us. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406.
I recieved an EMERGENCY ROOM BILL from fastpace and miss diagnosed. ended up in the real er. their billing practice has changed without warning. publically wrong doings.
Business response:
I'm very sorry to hear about the confusion surrounding this experience with Fast Pace Health. We are open to discussing your situation further. If you would like to reach out, please contact Payment Services and Billing at (844) 784-8245 or billing@fastpacemedical.com.
RecommendedWait 2 1/2 hours for some relief. Went today to get a copy of my report & they gave it to me with no problems God’s Blessings To You All Thank You Very Much
Business response:
Thanks for the great review, Deborah! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
They changed the way they bill now it goes toward your deductible
Business response:
I'm very sorry to hear about the confusion surrounding this experience with Fast Pace. We are open to discussing your situation further. If you would like to reach out, please contact Payment Services and Billing at (844) 784-8245 or billing@fastpacemedical.com.
Recommendedfor years I have been misdiagnosed in Decatur Alabama and just months after moving to Fayetteville the doctors at Fast Pace discovered my true illness and now I'm on a road to what I hope will be a successful recovery thank you fast pace
Business response:
We LOVE Your Feedback! Thanks for confirming our teams efforts to provide quality care. Spread the word that your #FastPaceHealthy. -- Fast Pace Urgent Care Clinic
The doctor I saw at the Morristown location was wonderful. I initially left a great review, until I received my bill. My insurance was charged $1,300. I didn’t receive an itemized statement, so I assumed this was a mistake. I called the billing department and was placed on hold. While I was on hold, I found out about a $99 self pay option. I asked the lady when she answered and she said yes, everything that was performed during my visit would have fallen under that $99 self pay option. When I asked why I wasn’t informed... read more
Business response:
We value our customers opinions and would like to thank you for bringing this to our attention. -- Fast Pace Urgent Care Clinic
Frequently asked questions about Fast Pace Health Urgent Care - Fayetteville, TN
How is Fast Pace Health Urgent Care - Fayetteville, TN rated?
Fast Pace Health Urgent Care - Fayetteville, TN has a 4.2 star rating with 919 reviews.
When is Fast Pace Health Urgent Care - Fayetteville, TN open?
Fast Pace Health Urgent Care - Fayetteville, TN is closed now. It will open tomorrow at 8:00 a.m.