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Fast Pace Health Urgent Care - Greenwood, MS
- Urgent Care
- Greenwood, MS
About this business
Location details
2009 US-82, Greenwood, MS, 38930, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Been here an hour in the waiting room and waited 10 mins for the receptionist to come to the front, I made it on time for my appointment. The clinic barely had people in there. I don’t understand how I have to wait this long.
Business response:
Zaporiah, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Didn’t even even get a XRay to determine if it was gas or some else went to see another Doctor lastnight and found out it was something else my experience was horrible their yesterday wasn’t even in the back nothing but 3 minutes I timed her
Business response:
Yolanda, we pride ourselves on our quality service and the high-quality standards we strive to maintain. Can we connect with you to discuss your experience? Please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Worst and long waiting
Business response:
Taniqua, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
1) A person with insurance has to input a credit card to file. When will a balance come out? Will it be unexpected. I could pay with cash, but not a check. I tried to pay with a debit card, but it was filed. I complained and it was taken off and the receptionist didn’t know how to handle a payment. She was nice and helpful, though. 2) I was asked questions that didn’t pertain to why I was there. “Did I have a covid shot?” “Did I have a flu shot?” “ Have I had covid?” This indicates to me that you are government owned o... read more
My medical situation was addressed, I received medical treatment prior to my follow up visit also with my follow up visit, this is to type of medical attention everyone seek, I truly and honestly appreciate each staff member that had anything to do with my visits…
Business response:
Patricia, thank you for your positive feedback. We're here to support our community and look forward to assisting you in the future. Stay #FastPaceHealthy.
My God Daughter was a new patient that just recently been sent home from day care due to a few mosquitoe bites that she had. The only way for her to be cleared to go back is if she had a note from the doctor stating she was NOT infectious to other children. We got there around 2:00pm. The receptionist did not come off as a pleasant person. She in fact seemed irritated as I approached her. I then stated that I didn’t have an appointment so she suggest to follow the steps on the tablet screen. No problem there everything was s... read more
Business response:
Eriyanna, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
My overall visit was extremely well mannered, the staff were very professional above all they met all the qualifications anyone expect when visiting any doctors office.. I would recommend one there any given day
Business response:
Patricia, Thanks for the recommendation!
Well When I First Got There; I Had To Do Everything Over Again; Because I Did It Three Or Four Hours Before I Arrived; I’m Not Sure What Happened; I Don’t Know The Name Of The Person Who Was Sitting Behind The Desk; It’s Like Her Response To Me Was Not Wanting To Communicate With Me; But As Soon As Someone Else Came Up To Sign In Or Register; Or To Ask a Question; She Opened Up To Them; I Really Felt Neglected And Unimportant;So I Just Got Quite And Observed How She Communicated With Everyone Else; And Not With Me;
Business response:
Katie, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
GET RID OF THE ATTITUDE WHEN YOU CHECK IN. I THINK ITS FRUSTRATING CHECKING IN THAT WAY. WHY NOT JUST WRITE YOUR NAME O.N THE LIST LIKE OTHER PLACES. THEN WHEN PEOPLE DONT UNDERSTAND AND ASK QUESTIONS THATS WHEN THE ATTITUDE COME FROM THE PERSON BEHIND THAT DESK. LIKE WE GETTING ON YOUR NERVES THATS WHAT YOU THERE FOR. NEED BETTER CUSTOMERS SERVICE. NOT GOING TO HURT TO BE MORE POLITE
Frequently asked questions about Fast Pace Health Urgent Care - Greenwood, MS
How is Fast Pace Health Urgent Care - Greenwood, MS rated?
Fast Pace Health Urgent Care - Greenwood, MS has a 4.3 star rating with 902 reviews.
When is Fast Pace Health Urgent Care - Greenwood, MS open?
Fast Pace Health Urgent Care - Greenwood, MS is closed now. It will open at 8:00 a.m.