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Fast Pace Health Urgent Care - Hueytown, AL
- Urgent Care
- Hueytown, AL
About this business
Location details
2731 Allison-Bonnett Memorial Dr, Hueytown, AL, 35023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Staff was professional office was cleaned and everyone was nice. I will return for any health concerns.
Ok. Was disappointed they didn’t have crutches for my height. I’m only 5’7””.
Very slow 3 hrs at the facility
Business response:
Richard, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
The experience was good with the check in on line and the front desk personnel was excellent and so was the young lady that took my vital signs. I was a little disappointed with the Nursing Practitioner. After she told me I tested positive for the influenza A, she didn't listen to my lungs or examine me at all. I thought about it later and said she didn't even listen to my heart or lungs to see if they sounded clear. She did call in the prescription in a very timely manner. And I appreciated that very much. I would visit h... read more
Business response:
Letha, we are sorry to hear about your experience. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Wasted 2 hours of my time & a $40 copay to not even be seen by the doctor
Business response:
Tameshia, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
The wait was very long. Nurse practitioner only saw me for 3 min. The wait was just too long for me to use you again.
Business response:
Judith, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I came there to get treated for chest and nasal congestion . I sat there over five hours before being seen. They took forever after putting me in a room. They took a chest X-ray and said they couldn’t treat my congestion because they thought I had a hernia.( which I don’t). I’ve never been to a place that was as bad as that.
Business response:
James, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Sat for 2 hrs slower than expected. Liked doctor
Business response:
Leslie, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Didn’t treat me for what I came in for and also didn’t look into my issues before writing me a prescription that doesn’t work and sending me out without proper treatment.
Business response:
Arthur, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Hueytown, AL
How is Fast Pace Health Urgent Care - Hueytown, AL rated?
Fast Pace Health Urgent Care - Hueytown, AL has a 4.4 star rating with 907 reviews.
When is Fast Pace Health Urgent Care - Hueytown, AL open?
Fast Pace Health Urgent Care - Hueytown, AL is closed now. It will open tomorrow at 8:00 a.m.