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Fast Pace Health Urgent Care - Hueytown, AL
- Urgent Care
- Hueytown, AL
About this business
Location details
2731 Allison-Bonnett Memorial Dr, Hueytown, AL, 35023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sat for 2 hrs slower than expected. Liked doctor
Business response:
Leslie, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Didn’t treat me for what I came in for and also didn’t look into my issues before writing me a prescription that doesn’t work and sending me out without proper treatment.
Business response:
Arthur, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Slow children playing while mom at work
Business response:
Richard, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
No assistance help and took my. Card to pay a fee and I received no service
Business response:
Arlethia, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
I called to verify that my physical could be done here, and they told me it could. I drove thirty minutes out of the way, for them to turn me away at the front desk. They talked down to me like I was a child, and acted like this form was something special that I needed to have filled out by a PCP. I drove over to another urgent care that did it for me right away. I have never had a problem getting physicals done at urgent cares. Now I know never to go to any Fast Pace again!!
Business response:
Annalisa, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
I had a 2 hr wait even though I had an appt. First time I had to wait so long. Other than that, it was fine.
Took entirely too long to be seen. When I finally was brought back and triaged it still took quite a long time for the Doctor to come in the room. The irony was not lost on me while I sat there for 2+ hours.
Receptionist are friendly. But once you get to the back it takes way too long. Didn't have anybody else in there except like 1 other person that needed to be seen and have been sitting in the room for almost 3 hours and the doctor has not come in yet. I can hear is the workers standing in the hall just talking. Won't be back here. Customer service from the people in the back are really bad. Shouldn't take almost 2 hours to be treated when they are not even busy.
Business response:
Chasity, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
I did not get any type of shots and no Z-pack. The cough medicine that you prescribed didn’t d not help. I returned back to American Family Care got some better cough medicine, shots and Z pack doing much better. I realized that you all are a new Facility and it gets better with time. Thanks Again!
Frequently asked questions about Fast Pace Health Urgent Care - Hueytown, AL
How is Fast Pace Health Urgent Care - Hueytown, AL rated?
Fast Pace Health Urgent Care - Hueytown, AL has a 4.4 star rating with 1,038 reviews.
When is Fast Pace Health Urgent Care - Hueytown, AL open?
Fast Pace Health Urgent Care - Hueytown, AL is closed now. It will open on Monday at 8:00 a.m.