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Fast Pace Health Urgent Care - Jackson, TN
- Urgent Care
- Jackson, TN
About this business
Location details
2066 N Highland Ave, Jackson, TN, 38305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The front desk staff was not very pleasant at all. The nurse or medical assistant that checked me in was the most unfriendly person I think I’ve ever encountered. She was very passive aggressive, never made eye contact, and never took the time to explain what she was doing and why. She took the swabs out to swab me for what I assume was flu, covid, and strep but never explained what she was swabbing for. She then walked up to me and shoved the swabs up my nose with no warning or context and then I opened my mouth for the nex... read more
Business response:
Hannah, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
The physician was rude
Business response:
Darius, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
Very rude and passive aggressive staff.
Business response:
Kira, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
I had an appointment scheduled beforehand and it still took 2 hours. I had to wait to see a provider for about 30-40 minutes. Then I was called back and just had a routine test. After that, I had to wait over an hour to see the provider for him to talk to me for 45 seconds. The rest was fine, but for me to have an appointment, it took way too long.
Business response:
Hayes, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
Quick and well done thank you.h by by
Business response:
Ronald, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Worst visit to a walk in clinic ever. The employee said that they did not give shots or prescriptions for medication. She told me that there wasn’t anything wrong with me. I’ve never been treated like this before. I will never go back and I won’t recommend this clinic to anyone.
Business response:
Max, we are sorry to hear about your displeasure in service with us. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
I just received a call stating that I had H-flu. The “nurse” that gave me the news didn’t even know what H-flu was. She stated that multiple times and that she was “just relaying the message”. Embarrassing. I was told that I was fine to return to work by the DOCTOR the day I was seen and that I was not contagious. I work around patients in an OR, some are immunocompromised, elderly, and ill. I also requested a specific swab test to be sent in, twice, and was told that the doctor never ordered it. This clinic is absolutely ho... read more
Business response:
Hallie, we pride ourselves on our quality service and the high-quality standards we strive to maintain. Can we connect with you to discuss your experience? Please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I’ve come to this location twice and both time I was there for ever 3 hours. There was nothing fast about fast paste!
I had a scheduled appointment in since didn’t get out of there about 2 to 3 hours
Frequently asked questions about Fast Pace Health Urgent Care - Jackson, TN
How is Fast Pace Health Urgent Care - Jackson, TN rated?
Fast Pace Health Urgent Care - Jackson, TN has a 4.6 star rating with 895 reviews.
When is Fast Pace Health Urgent Care - Jackson, TN open?
Fast Pace Health Urgent Care - Jackson, TN is closed now. It will open tomorrow at 8:00 a.m.