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Fast Pace Health Urgent Care - Jackson, TN

4.6

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Location details

2066 N Highland Ave, Jackson, TN, 38305, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.6770 reviews
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MICHAEL H.'s profile image
MICHAEL H. 
3 years ago

Short wait time and the staff cared and told me plenty of time they hoped I felt better 

Business response:

Michael, thank you very much for taking to time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help! ⭐️⭐️⭐️⭐️⭐️ 

Hayes B.'s profile image
Hayes B. 
a month ago

I had an appointment scheduled beforehand and it still took 2 hours. I had to wait to see a provider for about 30-40 minutes. Then I was called back and just had a routine test. After that, I had to wait over an hour to see the provider for him to talk to me for 45 seconds. The rest was fine, but for me to have an appointment, it took way too long. 

Business response:

Hayes, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint 

Ronald C.'s profile image
Ronald C. 
2 months ago

Quick and well done thank you.h by by 

Business response:

Ronald, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint- 

Max R.'s profile image
Max R. 
4 months ago

Worst visit to a walk in clinic ever. The employee said that they did not give shots or prescriptions for medication. She told me that there wasn’t anything wrong with me. I’ve never been treated like this before. I will never go back and I won’t recommend this clinic to anyone. 

Business response:

Max, we are sorry to hear about your displeasure in service with us. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189. 

Hallie H.'s profile image
Hallie H. 
10 months ago

I just received a call stating that I had H-flu. The “nurse” that gave me the news didn’t even know what H-flu was. She stated that multiple times and that she was “just relaying the message”. Embarrassing. I was told that I was fine to return to work by the DOCTOR the day I was seen and that I was not contagious. I work around patients in an OR, some are immunocompromised, elderly, and ill. I also requested a specific swab test to be sent in, twice, and was told that the doctor never ordered it. This clinic is absolutely ho... read more

Business response:

Hallie, we pride ourselves on our quality service and the high-quality standards we strive to maintain. Can we connect with you to discuss your experience? Please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189. 

Dequante K.'s profile image
Dequante K. 
a year ago

I’ve come to this location twice and both time I was there for ever 3 hours. There was nothing fast about fast paste! 

E'mani D.'s profile image
E'mani D. 
a year ago

I had a scheduled appointment in since didn’t get out of there about 2 to 3 hours 

Romayne S.'s profile image
Romayne S. 
a year ago

Front desk and physician were very kind. Nurse was not. Very dismissive 

Olivia I.'s profile image
Olivia I. 
2 years ago

Wonderful! 

Frequently asked questions about Fast Pace Health Urgent Care - Jackson, TN

How is Fast Pace Health Urgent Care - Jackson, TN rated?

Fast Pace Health Urgent Care - Jackson, TN has a 4.6 star rating with 770 reviews. 

When is Fast Pace Health Urgent Care - Jackson, TN open?

Fast Pace Health Urgent Care - Jackson, TN is closed now. It will open at 8:00 a.m.