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Fast Pace Health Urgent Care - Lincoln, AL
- Urgent Care
- Lincoln, AL
About this business
Location details
25 Bear Pkwy, Lincoln, AL, 35096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Wait was long service was good
Business response:
Eric, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
NP saw me, for chest pains. Gave me milanta & litacane for reflux symptoms: and prescription Protonics. No blood work; no blood pressure check; no temperature check. I am presently at another Clinic. Hopefully, they will be more thorough.
Business response:
Donald, we pride ourselves on our quality service and the high-quality standards we strive to maintain. Can we connect with you to discuss your experience? Please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
If you’re seeking medical care paired with basic human decency, I suggest you look elsewhere. My experience with this clinic was, in a word, abysmal. Voicemails vanish into a void of apathy, never to be returned. Reception is less of a welcoming committee and more a gallery of derision—mockery and laughter, it seems, are part of their therapeutic regimen. One might expect to be placed on hold during a busy day; however, being forgotten entirely feels less like a scheduling mishap and more like a systemic failure. To call thi... read more
Business response:
Alyssa, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I sat in there an hour past my appointment, there were people in there that came in after I did that went before me
My child is sick with infection and running fever and needs antibiotics but doctor did not give them
Business response:
Layla, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
Only one that seemed to care or tried to help was the small lady at reception with tattoos. I was in there from 8:30am until after 1pm. There was no sense of urgency and little to no communication whatsoever. I came in with a work related injury and strongly advised my job To go with a different company for their business.
I signed in the night before to be seen at 830. Y’all took a few patients before me. It took an hour just for y’all to call me back. Yall didn’t give me any information and very unprofessional. Yall gave me a covid test, I sat around waiting and one of the nurses came in to give me a Toradol shot and didn’t even tell me what my results from the covid test was. And yall also didn’t send in my antibiotics when you said you were knowing I’ve been struggling with keeping my fevers away. Never again.
Business response:
Thank you for providing your feedback and letting us know about this issue, Ashley. We set a high standard for ourselves and are truly sorry to hear those standards were not met.
People were very friendly but the service was extremely slow. Was in the waiting area for 2.5 hrs after arrival and then sat in an exam room for an hour before being seen by the dr. The lights actually timed out and turned off several times in the exam room because I wasn’t moving around. Arrived right after 1 pm and saw the dr right after 5 pm. Again, friendly people but very slow.
I have been trying to self-treat my symptoms all week only to have to break down and go to see what is going on with me. Today's visit was the polar opposite from last year on December 30th when I went there and was diagnosed with COVID. The staff that day was extremely thorough and Caring! The Nurse whose took my vitals actually kneeled down in front of me after taking my 02 Sat. She looked up at me and asked how was I feeling. This sort of startled me and lead me to inquire about myb02NSat. She said that she got down the... read more
Frequently asked questions about Fast Pace Health Urgent Care - Lincoln, AL
How is Fast Pace Health Urgent Care - Lincoln, AL rated?
Fast Pace Health Urgent Care - Lincoln, AL has a 4.5 star rating with 857 reviews.
When is Fast Pace Health Urgent Care - Lincoln, AL open?
Fast Pace Health Urgent Care - Lincoln, AL is open now. It will close at 8:00 p.m.