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Fast Pace Health Urgent Care - Shepherdsville, KY
- Urgent Care
- Shepherdsville, KY
About this business
Location details
340 KY-44 E, Shepherdsville, KY, 40165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Was there on 08/18 waited a long time to be seen then my prescription was sent to the wrong pharmacy after I advised who it was twice. There was no one there to do a chest X-ray and was told to return 08-19 but was expected to wait over 90 minutes even with an order from provide just for an X-ray. Staff was very rude
Business response:
Anne, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
I’ve been having issues with my throat for sometime now and I feel like my concerns were dismissed. I said possibly strep when I went in, so I was tested only for strep, no other questions asked. I shouldn’t have to know my diagnosis when I walk in the door. It’s their job to ask questions and run various tests. Yes I have symptoms similar to strep, but it could be many other things. Yes patients should advocate for theirselves, but it’s also not my place to know my diagnosis with 100% certainty before I walk in the door. I ... read more
Only the front office worker was friendly . The provider (Huff) spent maybe less than a minute at best with me and asked no questions at all. I found her unfriendly and unconcerned about my issue . I will not use your facility again.
I was at the clinic on Wednesday and then back in there on Friday. Dr Bryant, the nurse , the front desk all did an excellent job! I was told by my PCP they didn’t have an opening for a couple of weeks. Really? I have been a patient at the office for 30 years. So thankful for First Care they got me right end and took care of me. #thankful Michelle Kawa
Very nice, professional and took care of me as a walk-in at 7:40 pm I will go back and highly recommend
Business response:
Deborah, Thank you for all the stars! 🌟🌟🌟🌟🌟
Frequently asked questions about Fast Pace Health Urgent Care - Shepherdsville, KY
How is Fast Pace Health Urgent Care - Shepherdsville, KY rated?
Fast Pace Health Urgent Care - Shepherdsville, KY has a 4.8 star rating with 1,111 reviews.
When is Fast Pace Health Urgent Care - Shepherdsville, KY open?
Fast Pace Health Urgent Care - Shepherdsville, KY is open now. It will close at 8:00 p.m.