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Fast Pace Health Urgent Care - Southaven, MS
- Urgent Care
- Southaven, MS
About this business
Location details
1161 Church Rd W, Southaven, MS, 38671, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I was being rush to check in
Business response:
Felicia, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
I would NEVER recommend Fast Pace Medical to anyone after the experience we had. From the moment we walked in, the entire office seemed extremely unorganized. We brought my son in for a sick visit and were seen by Sharon Catledge, NP, who was rude, condescending, and unprofessional throughout the appointment. Despite my son running a fever, she refused to provide a school excuse for the following day. We were told medication would be called into the pharmacy, but apparently even that was too much to ask. They also had to cal... read more
Business response:
Jacob, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Went in for high blood pressure and they didn’t do anything for me and told me I had to go to my primary physician and they still charged me a copay. Disgusting.
Business response:
Randall, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
The same nurse that took care of us was there that evening and that same morning when they said they had no nurses on duty but the lady was there that morning and took care of us 8 hours later and we didn’t get a lot of information others were told that you can go to another fast pace we weren’t told none of that so that is why I have given them a two star rating.
Business response:
Asada, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
All the staff are excellent; they are very professional and treat everyone with courtesy. Thank you for all your help and advice.
Everyone was very nice.
Business response:
Jenny, we really appreciate you taking the time to share your feedback. Our team is dedicated to ensuring the best possible experience for our patients. Thank you for the five-star rating. ⭐️⭐️⭐️⭐️⭐️
Got there at 9:48, lady at front desk had a slight attitude but that’s ok. Didn’t get called back until 10:50. Nurse came in at 11:20. Provider came in after 11:40. (Both nurse and provider were nice) Didn’t walk out of the building until 11:50. There is absolutely no way I should have spent two hours at an URGENT care.
Business response:
Adrienne, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Genuinely the worst medical experience I’ve ever had. I went in about a concerns with low temperatures and body aches. The NP comes in and looks at me for like 30 seconds and asks “what’s my biggest concern” I tell her body aches and a persistent low temperatures. She turns around and says, “you have some sinus drainage. Is there anything else I can help you with?” Umm….maybe the actual issue I came in for. Then I left and continued to get worse until I had to go to a different doctor where they actually treated me with dig... read more
Business response:
Sarah, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The wait wasn’t long. I was there to do a drug screen for a new job. What I didn’t enjoy is that the lady had to be in the room while I took the test. I didn’t expect that so it was very unsettling. Other than that embarrassing tidbit everything else was good.
Business response:
Dominique, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Southaven, MS
How is Fast Pace Health Urgent Care - Southaven, MS rated?
Fast Pace Health Urgent Care - Southaven, MS has a 4.3 star rating with 1,586 reviews.
When is Fast Pace Health Urgent Care - Southaven, MS open?
Fast Pace Health Urgent Care - Southaven, MS is open now. It will close at 7:00 p.m.