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Fast Pace Health Urgent Care - Southaven, MS
- Urgent Care
- Southaven, MS
About this business
Location details
1161 Church Rd W, Southaven, MS, 38671, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
All the staff are excellent; they are very professional and treat everyone with courtesy. Thank you for all your help and advice.
Everyone was very nice.
Business response:
Jenny, we really appreciate you taking the time to share your feedback. Our team is dedicated to ensuring the best possible experience for our patients. Thank you for the five-star rating. ⭐️⭐️⭐️⭐️⭐️
Got there at 9:48, lady at front desk had a slight attitude but that’s ok. Didn’t get called back until 10:50. Nurse came in at 11:20. Provider came in after 11:40. (Both nurse and provider were nice) Didn’t walk out of the building until 11:50. There is absolutely no way I should have spent two hours at an URGENT care.
Business response:
Adrienne, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Genuinely the worst medical experience I’ve ever had. I went in about a concerns with low temperatures and body aches. The NP comes in and looks at me for like 30 seconds and asks “what’s my biggest concern” I tell her body aches and a persistent low temperatures. She turns around and says, “you have some sinus drainage. Is there anything else I can help you with?” Umm….maybe the actual issue I came in for. Then I left and continued to get worse until I had to go to a different doctor where they actually treated me with dig... read more
Business response:
Sarah, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The wait wasn’t long. I was there to do a drug screen for a new job. What I didn’t enjoy is that the lady had to be in the room while I took the test. I didn’t expect that so it was very unsettling. Other than that embarrassing tidbit everything else was good.
Business response:
Dominique, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
I will never go back there again. Staff was nice. The doctor was horrible.her name isn’t on the list her name is Catledge Sharon worst doctor ever
My experience was rush, I felt like the provider wanted to be elsewhere. She made a comment to me , She said I was a mystery because the question she ask me I answered them to the best of my knowledge. I had back pain for 2 months she didn’t touch me to see where the pain what was the reason my pain had been hurting me. I work in the medical field also and I just can’t miss work. I tried to explain to her but she rush my visit. She was questioning my medication on why the ER gave me 2 muscle relaxers it’s because apparently ... read more
The initial experience was terrible. The staff was all on a lunch break at the same time. No one came to the front desk and there were several people just waiting. I called the clinic twice and heard the phone ringing and no one answered. It wasn’t until I called the general FastPace number and they called and I called again when someone answered in the clinic letting me know that they were all working a 12 hour shift and were eating lunch. I asked, all at the same time?? There were two patients who stood at the counte... read more
The staff is very unprofessional and inexperienced. I waited for 3 hrs to see a provider and once she walked in the room it fell like an interrogation more than a doctor visit. I understand they are a busy place but when you go to a doctor or clinic you expect to be helped that was not this case at all. My foot was extremely swollen and she told me i should wear a more supportive type of shoe. Overall the place is nice but they need real doctors and more experience people.
Frequently asked questions about Fast Pace Health Urgent Care - Southaven, MS
How is Fast Pace Health Urgent Care - Southaven, MS rated?
Fast Pace Health Urgent Care - Southaven, MS has a 4.3 star rating with 1,352 reviews.
When is Fast Pace Health Urgent Care - Southaven, MS open?
Fast Pace Health Urgent Care - Southaven, MS is closed now. It will open at 1:00 p.m.