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Fast Pace Health Urgent Care - Sparta, TN
- Urgent Care
- Sparta, TN
About this business
Location details
150 Sam Walton Dr, ste 600, Sparta, TN, 38583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Recommended
Recommended
Recommended
Recommended
Recommended
Recommended
0/10. The lab lady that I had to unfortunately deal with tonight was the rudest health care worker I have ever met in my life and I'm literally a nurse. I called ahead to make sure she had time to see me then when I was having trouble, she belittled me and was VERY unprofessional. The lady at the front desk was very sweet and apologetic. Lab lady has a serious attitude problem and really shouldn't be working anywhere dealing with people.
Business response:
Whitney, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
I checked the hours of operation online and it showed they are open 1-5 on Sunday. We arrived at 1 to see an "Adjusted Operating Hours" sign posted on the door, and they aren't open at all on Sunday. They could have easily reflected these hour changes online and on FB so that people aren't wasting their time waiting for them to open and driving there only to find they are closed. I suggested hour adjustments on their Google page and uploaded a picture of their adjusted hours. I hope this helps other to not waste their time.
Business response:
Felicia, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
I asked about billing and my insurance and was told I would be billed as urgent care co-pay. Was billed more than the hospital er visit we had to make as a result of being misdiagnosed at fast pace by a doctor who spent maybe 2 minutes in the room.
Frequently asked questions about Fast Pace Health Urgent Care - Sparta, TN
How is Fast Pace Health Urgent Care - Sparta, TN rated?
Fast Pace Health Urgent Care - Sparta, TN has a 4.3 star rating with 1,025 reviews.
When is Fast Pace Health Urgent Care - Sparta, TN open?
Fast Pace Health Urgent Care - Sparta, TN is open now. It will close at 7:00 p.m.