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Fast Pace Health Urgent Care - Waverly, TN
- Urgent Care
- Waverly, TN
About this business
Location details
301 W Main St, Waverly, TN, 37185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Went today coughing my head off , wheezing and tightness in my chest. I have asthma and get bronchitis really bad this time of year and if I don’t get a head start on it it goes to pneumonia , which I told her that. I got a shot of steroids. Well some of a shoot I should say. Some went on the table and some on my shirt . Don’t know how much actually went into my hip. I was mad. I have an infection because I’m coughing up green stuff which I told her. No antibiotics. Wasted money and trip..
Business response:
Tammy, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Our 2nd trip in less than a week. And staff still remain pleasant and helpful. They don’t have to say it, but I could tell
My son has never been this sick on ran a fever this high. They tested him for everything under the sun. That was yesterday. 11/16 They also called me first thing this morning to CHECK on him and his fevers and encouraged us to reach back out if he declined or we needed anything!
Business response:
Walker, we really appreciate you taking the time to share your feedback. Our team is dedicated to ensuring the best possible experience for our patients. Thank you for the five-star rating. ⭐️⭐️⭐️⭐️⭐️
I was directed to be seen at Face Pace for an employer directed drug screen. There needs to be a better system in place than the current registration system. I was required to pick a primary care and a pharmacy and enter my insurance info. I never plan to be seen at the location again and my insurance wasn’t paying for the test.
Business response:
James, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I was charged $155 to get a BP check, after which I was told I couldn’t be seen by a doctor. No reimbursement, no refund. Just “Sorry. Good luck!”
Business response:
James, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Had my ears flushed and audiologist said that they were still packed. Couldn’t tell they were flushed at all. Now have to go to an ear nose n throat dr
Business response:
Betty, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
Listen to my problems and try not to rush me out. Also quit trying to push cough meds when I don’t need it
My appointment was at 3:05 but it didn’t get seen til alittle after 6. But once seen the staff was very professional. I assumed they must have been short staffed.
I was.good experience that I was check out about my spider bite on my left side of me knee and they gave me some antibiotics to help the pain and i appreciate it too
Frequently asked questions about Fast Pace Health Urgent Care - Waverly, TN
How is Fast Pace Health Urgent Care - Waverly, TN rated?
Fast Pace Health Urgent Care - Waverly, TN has a 4.5 star rating with 761 reviews.
When is Fast Pace Health Urgent Care - Waverly, TN open?
Fast Pace Health Urgent Care - Waverly, TN is open now. It will close at 8:00 p.m.