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Fast Pace Health Urgent Care - Winchester, TN

4.3

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Location details

2401 Decherd Blvd, Winchester, TN, 37398, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.31,137 reviews
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Amanda Hendon's profile image
Amanda Hendon 
recommend  Recommended
10 years ago

After speaking to the regional director I believe my complaints will be properly addressed. 

Renea Sweeton's profile image
Renea Sweeton 
recommend  Recommended
10 years ago
Lindsay Luttrell's profile image
Lindsay Luttrell 
recommend  Recommended
10 years ago

Such an awesome group! VERY friendly! Would highly recommend going there! 

Erica Dooley's profile image
Erica Dooley 
a month ago

Front desk employee was rude. Doctor became in with a diagnoses without even talking with me. The symptoms to the diagnoses didn't line up. She never even looked at the area that was having an issue with. Going here was a waste of time and gas. I'll make sure to go to the Tullahoma location next time. Doctors and staff have been much better to interact with. 

Business response:

Erica, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint- 

Crista Harrison's profile image
Crista Harrison 
3 months ago

I took my son in for a simple hand laceration. The NP stated he needed a "hand surgeon consult and better pain medications." I have worked ER for 15 years - I tried to explain that my son showed no indications for either and asked her to suture. She refused and sent us to the ER. We also saw a NP at the ER who quickly sutured his hand with no additional meds and definitely no consult - infact we both got a laugh out of the suggestion. Due to the lack of knowledge and skill at this clinic we had to spend extra time waiting i... read more

Business response:

Crista, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint- 

Mike Green's profile image
Mike Green 
10 months ago

Apparently, y'all crooks. 

Business response:

Mike, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189. 

Robin Stratton's profile image
Robin Stratton 
10 months ago

I've been using the dermatology services at the Winchester, Tn. Fast past. I have insurance. I used my debit card to pay the co-pay. Apparently, when you do that, you also agree that they can deduct whatever they want going forward without notice. Without a bill showing what you owe and why. They simply took my money, even though I'd gone in and requested they remove my debit card from their file. The ladies in the front office at the clinic location told me they could clearly see that I'd requested my debit card be removed ... read more

Business response:

Robin, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189. 

Nikki Bargo's profile image
Nikki Bargo 
recommend  Recommended
a year ago

Absolutely awful service. They have no compassion for sick people at all. 

Fredrick Trump's profile image
Fredrick Trump 
recommend  Recommended
2 years ago

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Frequently asked questions about Fast Pace Health Urgent Care - Winchester, TN

How is Fast Pace Health Urgent Care - Winchester, TN rated?

Fast Pace Health Urgent Care - Winchester, TN has a 4.3 star rating with 1,137 reviews. 

When is Fast Pace Health Urgent Care - Winchester, TN open?

Fast Pace Health Urgent Care - Winchester, TN is open now. It will close at 6:00 p.m.